[SOLVED] New gaming PC built - Userbenchmark: RAM performing below expectations

dinkycar

Reputable
May 2, 2020
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4,510
Hi all,

Former console player here. With the help of a PC enthusiast friend I built a new gaming PC with a 2060S, 3600X, 1TB SSD and 16gb of RAM last week.

Have been greatly enjoying it overall, but decided to run Userbenchmark to make sure that all of my hardware is running well. Here is my Userbenchmark report:

https://www.userbenchmark.com/UserRun/27468887

Is there any reason why my RAM would be performing at the 24th percentile?

Thanks in advance everyone
 
Solution
XMP will set the memory for the correct speed, voltage & timings so there should be no issues but if it does fail to boot then a motherboard BIOS update is more then likely required to fix it as they usually help with compatibility issues.

Here's a example of how to enable XMP although the BIOS screen will look a bit different due to a different manufacturer.
View: https://www.youtube.com/watch?v=suAIR4XtLgI

WildCard999

Titan
Moderator
It's not running at the rated 3600mhz but 2666. You need to go into the motherboard BIOS and enable A/XMP. If it doesn't boot correctly make sure the memory is in the correct slots and if that doesn't work then you may need to update the motherboard BIOS.
 

dinkycar

Reputable
May 2, 2020
13
0
4,510
It's not running at the rated 3600mhz but 2666. You need to go into the motherboard BIOS and enable A/XMP. If it doesn't boot correctly make sure the memory is in the correct slots and if that doesn't work then you may need to update the motherboard BIOS.

Thanks so much for the quick response. I figured those two numbers not matching up might have something to do with it. I know that the RAM sticks are in the correct slots (A2 & B2, as advised by the motherboard’s manual). I’ll try to do some googling around enabling that A/XMP thing tomorrow.

I don’t know at all what A/XMP is or what enabling it does. Is there anything I should be aware of from a safety/stability standpoint when I go and try to do all that tomorrow?
 

WildCard999

Titan
Moderator
XMP will set the memory for the correct speed, voltage & timings so there should be no issues but if it does fail to boot then a motherboard BIOS update is more then likely required to fix it as they usually help with compatibility issues.

Here's a example of how to enable XMP although the BIOS screen will look a bit different due to a different manufacturer.
View: https://www.youtube.com/watch?v=suAIR4XtLgI
 
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Solution

dinkycar

Reputable
May 2, 2020
13
0
4,510
XMP will set the memory for the correct speed, voltage & timings so there should be no issues but if it does fail to boot then a motherboard BIOS update is more then likely required to fix it as they usually help with compatibility issues.

Here's a example of how to enable XMP although the BIOS screen will look a bit different due to a different manufacturer.
View: https://www.youtube.com/watch?v=suAIR4XtLgI

https://www.userbenchmark.com/UserRun/27470341

Now that's more what I was expecting! I can't believe how quickly and simply this problem was solved. I was really happy with my new PC's performance even before this, and happy to be able to squeeze out just a bit more FPS with it thanks to this.

Thank you so much again for the swift responses and for the help. :)
 

WildCard999

Titan
Moderator
https://www.userbenchmark.com/UserRun/27470341

Now that's more what I was expecting! I can't believe how quickly and simply this problem was solved. I was really happy with my new PC's performance even before this, and happy to be able to squeeze out just a bit more FPS with it thanks to this.

Thank you so much again for the swift responses and for the help. :)
Your welcome! Yeah, AMD Ryzen performs significantly better with fast memory so going from 2666 to 3600 should give you some more FPS or at the very least limit any FPS dips.
 
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