New GPU and now my rig randomly shutsdown

[corey.andersen90]

I just got the last two pieces of my new build. I threw in the new GPU, Gigabyte 1080 ti Gaming OC 11G, and set up my new monitor but now when I'm gaming my computer will just turn off and the reboot immediately. I've had it happen on multiple games now, Pubg and The Crew 2 seem to be the big culprits. I put my monitor program on my second window and neither my GPU or CPU temps are getting above 76. The GPU load is really high though up into the 90% a large portion of the time. I have no idea what is causing my issues. Any ideas would be appreciated.

 

[bmockeg]

What PSU do you have?

 

[corey.andersen90]

What PSU do you have?

I have a Thermal take toughpower 650W Gold+

 

[corey.andersen90]

ASRock Z370 Killer Mobo
i7 8700K CPU
Noctua NH-D15 cooler
16G Ripjaw DDR4 3000
1080ti OC 11G
Toughpower 650W Gold+
m.2 ssd
2 hdd

I can't imagine the rig takes more than 500W even under stress.

 

[bmockeg]

Are you overclocking anything?

 

[corey.andersen90]

Are you overclocking anything?

I turned the clocking back down after the first time it crashed. Everything is running stock. Everything in the build was there except the GPU with no issues.

 

[Greeko85]

Try running some system tests to make sure its not something else causing it. Run memtest or even windows own tool and see if something pops up.

 

[corey.andersen90]

Try running some system tests to make sure its not something else causing it. Run memtest or even windows own tool and see if something pops up.

Windows tool didn't find anything. All the other components worked just fine with the old low end card in there.

 

[bmockeg]

The graphics card boosts on its one and draws more power up to over 300 watts. I'd see if a larger power supply solves the problem.

 

[corey.andersen90]

The graphics card boosts on its one and draws more power up to over 300 watts. I'd see if a larger power supply solves the problem.

300 watts? I've seen 250. And I'm not running it overclocked right now. I also don't want to drop $90+ just to see if it that works. That's kinda my last line at the moment.

 

[bmockeg]

250 watts is founders edition. The card you have is higher clocked and boosts "overclocks" on its own. This boost requires more power. The same as Intel power is based on base speed. When the processor boosts it takes more power.

 

[Greeko85]

Random question-is your pc plugged straight to the wall or one of those power boards?

 

[corey.andersen90]

Random question-is your pc plugged straight to the wall or one of those power boards?

It's into a strip. I live in a very old house.

 

[Greeko85]

Have you tried plugging it straight into the wall? Perhaps the system is drawing too much power for the power board/strip to handle.

 

[corey.andersen90]

Have you tried plugging it straight into the wall? Perhaps the system is drawing too much power for the power board/strip to handle.

I'll give it a try. I have to move the whole rig out of my room to do it.

There's other stuff plugged into the strip that doesn't turn off when it crashes.

 

[bmockeg]

This is pretty easy to diagnose but you don't want to accept that Thermaltake isn't the PSU it was 10 years ago. Everything was fine before you added a power hungry card. It only crashes when you have that card consume full power. New PSU is needed.

 

[corey.andersen90]

This is pretty easy to diagnose but you don't want to accept that Thermaltake isn't the PSU it was 10 years ago. Everything was fine before you added a power hungry card. It only crashes when you have that card consume full power. New PSU is needed.

It's not that I don't want to accept that as a solution. It's a weekend their customer service is closed. Why would I not try everything else before abandoning this PSU and trying something else. And even if it consumes 300 vs 250W that is well within the capabilities of a 650W PSU. Adding on another 50W on top of that just to be safe puts this rig at an estimated usage below 600 still.

If some other solution worked then that would save me a chunk of money. And you're right it was fine until I put the bigger card in there. And it's fine unless the card is at heavy usage. So it's also possible that they card is not working properly. I don't think that they card should be running at such high load levels but I don't have a good way to compare it to other similar cards.

 

[bmockeg]

Well, when you get to the point of buying a new PSU, don't get a Thermaltake. Best bet at the price is Seasonic or EVGA supernova.

I used an estimator and it put you around 673 when you hit heavy loads.

 

[bichn]

I am running a 650w with a very similar rig but with a custom loop and never have had a power issue how old is your power supply possibly it is faulty and your only noticing because its pulling extra power because whenever your have a issue with your PC shutting down randomly its ether the power supply or the motherboard but almost always the power supply

if you do end up buying a new power supply i would recommend this one been using it in my test bench for ages and never let me downhttps://pcpartpicker.com/product/nn648d/seasonic-prime-650w-80-titanium-certified-fully-modular-atx-power-supply-ssr-650td

 

[haza12d]

Try re-seating your card as well as the power cables to the card and from the PSU (if modular) Plug it directly to the wall and run a Benchmark like Unigine Heaven or Superposition and see if it persists.

You can also buy a new PSU and if it works, keep it. If it doesn't, return it and eat the restocking and or the shipping fee and see if you can borrow a similar card to see if it fails with your current PSU.

 

[corey.andersen90]

I am running a 650w with a very similar rig but with a custom loop and never have had a power issue how old is your power supply possibly it is faulty and your only noticing because its pulling extra power because whenever your have a issue with your PC shutting down randomly its ether the power supply or the motherboard but almost always the power supply

It's new. I built everything in February. Just couldn't get the new monitor and card until prices went down a bit. I emailed TT and hopefully I'll hear back tomorrow.

 

[corey.andersen90]

Well, when you get to the point of buying a new PSU, don't get a Thermaltake. Best bet at the price is Seasonic or EVGA supernova.

The Rosewill Photon is on sale right now. I was thinking about that. Depending on if it's still on sale when I hear back from TT.

 

[bmockeg]

On sale for how much? The Rosewill is a tier 3, better than your current tier 4 but a seasonic will get you to tier 2.
https://linustechtips.com/main/topic/631048-psu-tier-list-updated/

 

[bmockeg]

This is,probably the best deal for you.
PCPartPicker part list / Price breakdown by merchant

Power Supply: EVGA - SuperNOVA G3 750W 80+ Gold Certified Fully-Modular ATX Power Supply ($59.99 @ B&H)
Total: $59.99
Prices include shipping, taxes, and discounts when available
Generated by PCPartPicker 2018-07-08 19:02 EDT-0400

If you want 850 I use this one.
PCPartPicker part list / Price breakdown by merchant

Power Supply: SeaSonic - FOCUS Plus Gold 850W 80+ Gold Certified Fully-Modular ATX Power Supply ($84.99 @ Newegg)
Total: $84.99
Prices include shipping, taxes, and discounts when available
Generated by PCPartPicker 2018-07-08 19:04 EDT-0400