[SOLVED] New GPU - Crashing during gaming - RTX 3060 ti

Nov 1, 2021
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Hello!

So recently I thought I was lucky enough to replace my GTX 1060 with a brand new RTX 3060 Ti and have a much better/smoother 1080p gaming experience. Well the new card arrived, my husband and I were excited to try some games... and everything that's beyond a side scroller crashes. So I replaced the RAM, upgraded the PSU, reinstalled the drivers (clean install), and still most games crash with weird errors I've never seen before. Honestly this has become very depressing, the RTX was expensive to get, anything that can actually use the RTX 3060 ti beyond like basic side scrolling crashes, and we've now replaced RAM and PSU with no luck. This issues did NOT occur when I had the GTX 1060 card installed in this same machine.

Hardware Info:
Motherboard: Asus X470 Gaming Plus
OS: Win 10 Pro
CPU: Ryzen 7 2700 8 core
RAM: Corsair Vengeance RGB PRO 16GB (2x8GB) DDR4 3200MHz C16
GPU: ASUS KO NVIDIA GeForce RTX 3060 Ti V2 OC Edition 8GB GDDR6
PSU: Segotep 750W 80 Plus Gold
Display: TV running at 1080p 60Mhz

Games Tested:
Final Fantasty 15: Crashes randomly to desktop, no errors, just disappears and leaves this single line in the System Event Logs "Display driver nvlddmkm stopped responding and has successfully recovered.
Final Fantasy 14 Endwalker Benchmark: Played fine, 17499 score
Mass Effect 3: Plays Fine, no issues
Hades: Plays Fine, no issues
Dead Cells: Plays Fine, no issues
FurMark GPU Test: Ran fine for 10 minutes, no issues, 66 FPS, GPU reached 65 degrees and stayed stable around there.
Borderlands 3: Crashes with strange Unreal engine error (see below) and this line in the System Event Logs "Display driver nvlddmkm stopped responding and has successfully recovered." After this error we can play again for a few minutes but it'll happen again. Sometimes the BL3 window is frozen in fullscreen and I have to do a full reboot.
Borderlands3-Error-FG.jpg


BL3 is one of the "newest" games I own so I'm looking for something else that can tax the video card and test for crashing. I also use this machine for my 24/7 PLEX server and it has no other apparently issues. Windows runs great, PLEX works smoothly, and hardware transcoding looks great on the new RTX 3060 ti.
 
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Solution
Welcome to the forums, newcomer!

Could you state what your parts(ram, PSU and GPU) were prior to the "replacement/upgrade"? Did you run DDU on your platform, prior to powering down and removing the GTX1060? If so, now's a good time to source the latest GOU drivers from Nvidia and then use DDU to remove all drivers for GPU's on your platform. You should reboot to Safe Mode and then manually reinstall GPU driver in an elevated command, i.e, Right click installer>Run as Administrator.

What OS version(not edition) are you on? BIOS version for your motherboard?
Welcome to the forums, newcomer!

Could you state what your parts(ram, PSU and GPU) were prior to the "replacement/upgrade"? Did you run DDU on your platform, prior to powering down and removing the GTX1060? If so, now's a good time to source the latest GOU drivers from Nvidia and then use DDU to remove all drivers for GPU's on your platform. You should reboot to Safe Mode and then manually reinstall GPU driver in an elevated command, i.e, Right click installer>Run as Administrator.

What OS version(not edition) are you on? BIOS version for your motherboard?
 
Solution