New GPU doesn´t work, R9 Nano

[Mauricio0Perez]

hello tomsharware,friends, i have a problem, i recently just bought a gpu, more exactly a R9 Nano (i live in chile where prices are a mess and this card was a little bit more expensive than a 1060) the problem, when i connect the gpu, the fans start running, the gpu start making heat, but nothing, wait, there is something, at first it was a full screen static with some colors like pink, after installed the graphics drivers with the igpu the pc has(i have to take off the gpu, this also means that the problem is with the gpu,because i could use the pc without the gpu, also not power, also bought a 700w evga bronze and a 1866 dimm ram)aftter the instalation, it was static, again, but this time it was only in the low part of the tv, like the size of windows toolbar but a little more, the rest, just black screen, and after that, here i am, with no idea of what to do. an even if u dont find the aswner or the aswner is negative, thanks.

 

[LucaFire]

Firstly, what sort of connection are you using from your card to your monitor.
Secondly, is your monitor a wide screen?

 

[Mauricio0Perez]

hdmi cable, i also bought a monitor, but later, so im still waiting for it, so im using a tv.

 

[LucaFire]

Would you consider the TV a widescreen? Because lots of other users have experienced similar problems when the card is in under low load. I think it could be related to the ULPS(Ultra Low Power State) of the card.

 

[junkeymonkey]

if you got a older motherboard you may see if they offered a latest bios update that has support for newer cards ??

lot of board get bios updates that show something like ''improved pci-e compatibility '' or along that line the cards vbios and motherboards bios has to do a ''handshake '' ..

for a example on this motherboard

3.40 4/28/2016 Instant Flash 5.46MB 1.Add NVMe support.
2.Improve PCIE compatibility

that 2.Improve PCIE compatibility maybe whats needed for some of todays latest release cards like the NVidia 10 series to work properly or at all ??


things today are not so plug and play as it use to be

 

[Mauricio0Perez]

Would you consider the TV a widescreen? Because lots of other users have experienced similar problems when the card is in under low load. I think it could be related to the ULPS(Ultra Low Power State) of the card.

is a 42 inch panasonic, i think it is 16:9 but not sure.

 

[junkeymonkey]

you should give the system specs like motherboard , psu ,,ect ......

 

[Mauricio0Perez]

you should give the system specs like motherboard , psu ,,ect ......

is i7 4770 non k
h81m-k asus mobo
8 gigs 1866 of ram kingston, and a 4 gigs 1600 of ram, i dont know the brand.
1 tb hdd
a evga psu 700w bronze
the mobo only has one 16x lane pcie ,

 

[Mauricio0Perez]

if you got a older motherboard you may see if they offered a latest bios update that has support for newer cards ??

lot of board get bios updates that show something like ''improved pci-e compatibility '' or along that line the cards vbios and motherboards bios has to do a ''handshake '' ..

for a example on this motherboard

3.40 4/28/2016 Instant Flash 5.46MB 1.Add NVMe support.
2.Improve PCIE compatibility

that 2.Improve PCIE compatibility maybe whats needed for some of todays latest release cards like the NVidia 10 series to work properly or at all ??


things today are not so plug and play as it use to be

it was a prebuilt pc, i bought it in chritsmas of 2014, since then, at least the bios update is automatic, i´ve never updated the bios xD.

 

[junkeymonkey]

shows 2 with '' Enhance compatibility with some PCIE device. ''

now weather any of them 2 you need or not or if they will help ??

https://www.asus.com/Motherboards/H81MK/HelpDesk_Download/

overall I would feel a intel 8 series would handle that card anyway plug and play , but then asus may of seen a slight issue with maybe a card like yours and made that bios improvement to help stability of them ?

thatrs a risk you can only decide to take on that ..

''at least the bios update is automatic ''

I never put any trust in anything as that [opinion]

 

[Mauricio0Perez]

well, maybe is a compatibilty problems, could i be the integrated graphics drivers that doesn´t let the gpu works?

 

[Mauricio0Perez]

shows 2 with '' Enhance compatibility with some PCIE device. ''

now weather any of them 2 you need or not or if they will help ??

https://www.asus.com/Motherboards/H81MK/HelpDesk_Download/

overall I would feel a intel 8 series would handle that card anyway plug and play , but then asus may of seen a slight issue with maybe a card like yours and made that bios improvement to help stability of them ?

thatrs a risk you can only decide to take on that ..

''at least the bios update is automatic ''

I never put any trust in anything as that [opinion]

i wanted to say at least, if the bios update is automatic, not a native english speaker, sorry

 

[junkeymonkey]

what you listed for your specs looks good for that card use what you got should of just been pretty much plug and play

may try this '' clear the CMOS '' and see if that clears out any old card parameters and kicks something inn ??

that's your call on that

https://www.manualslib.com/manual/565354/Asus-H81m-K.html?page=19#manual

just be sure you understand this part '' enter BIOS setup to re- enter data ''

so any configurations over defult settings will need to be set back like memory timmings sata port [ide/ahci/raid] sometimes a bios will have a way to save the bios profile to click after and auto set things back

maybe that oc profile from here where you save it at

https://www.manualslib.com/manual/565354/Asus-H81m-K.html?page=44#manual

 

[Mauricio0Perez]

what you listed for your specs looks good for that card use what you got should of just been pretty much plug and play

may try this '' clear the CMOS '' and see if that clears out any old card parameters and kicks something inn ??

that's your call on that

https://www.manualslib.com/manual/565354/Asus-H81m-K.html?page=19#manual

just be sure you understand this part '' enter BIOS setup to re- enter data ''

so any configurations over defult settings will need to be set back like memory timmings sata port [ide/ahci/raid] sometimes a bios will have a way to save the bios profile to click after and auto set things back

maybe that oc profile from here where you save it at

https://www.manualslib.com/manual/565354/Asus-H81m-K.html?page=44#manual

well, i will try.

 

[junkeymonkey]

like I said I would feel should work out of the box on what you show to have

may want to try that card in another compatible computer to insure the cards just not at issue

be sure you got all or any power leads from the psu to card plugged in and correct pull card out and in 2 or 3 times to insure the ''golden fingers '' make good contact in the pci-e slot

I'd make sure you just did not get a ''lemon '' card first if I could

I was looking through some of these for any like issue and the only one so far I found was one I answered

http://www.tomshardware.com/forum/all.html?refine=r9+nano

http://www.tomshardware.com/answers/id-3216616/asrock-z97-extreme4-recognize-nano-4gb.html