New graphics card, black screen on bootup

Metalprotoss

Reputable
Oct 3, 2014
6
0
4,510
I bought a prebuilt computer off of Newegg about a year back

http://www.overstock.com/Electronics/CYBERPOWERPC-Gamer-Xtreme-GXi460-Intel-i5-3.4GHZ-Gaming-Computer/7401894/product.html

and have just recently purchased

VGA ASUS R9270-DC2OC-2GD5 R

After switching out my old card for the new one, when I bootup my computer the monitor is a black screen, the fans run and the mouse and keyboard light up, aswell as the green light indicator on the card itself. I have already sent this card back for potential DoA but they returned it and stated there was nothing wrong with the card. Please help
 

Metalprotoss

Reputable
Oct 3, 2014
6
0
4,510
yes I have connected the 6 pin connectors to the card, with it plugged into my machine but not powered the light is red, but with power the light is green, and the power supply is Xtreme gear
 

bigwoofer

Honorable
Aug 14, 2013
355
2
10,960
Hmmm this is getting good. When you boot do you see the CMOS load screen? If you don't, plug your monitor into your ONBOARD video output - if that is ON, then leave that connected and reboot - then go into your CMOS settings and disable your onboard video and set the default to 'PCIE video card. Try that and let us know!
 

Metalprotoss

Reputable
Oct 3, 2014
6
0
4,510
I disconnected almost every individual cord from my motherboard, the battery and let it sit for a half hour, I then plugged everything in and then started launching with my onboard card, reset my bios and rebooted and then plugged in my new card, but still there is no picture. It restart a couple times every time I boot my computer with the new card, but no picture althroughout
 

bloodfang

Reputable
Feb 27, 2015
1
0
4,510
I just did my first build. A msi motherboard z97i ack with a gtx 980 msi graphics card. When I turned it on the first time i got a black screen. So i ran through everything. Come to find out it was my graphics card. After all was said and done i wint into the bios and found the integrated graphics bus i turned it up to mach the card. Saved and exit shut down and reinstalled my graphics card. And everything worked after that. So hopefully this will help you