Question New hard drive is insanely slow

[Doutor]

So a few days back my desktop arrived. I bought all the components but chose to have it built by the retailer's engineers.
After installing the drivers, my hdd wasn't showing up. I went to disk management and "installed" it through there. But after 5 min I noticed that everything I was trying to download on to the HDD was either taking a real long time or it was simply stuck downloading. So I went to UserBenchmark and downloaded the tool to benchmark all of my hardware. When the results came in, everything was running perfectly, except for the HDD which had incredibly bad speeds, as you can see on the image on this link:

https://imgur.com/a/pJ0s04f

View: https://imgur.com/a/pJ0s04f
I've checked to see if it was well connected or not and everything seems fine. Any one know what might be the problem?

 

[anupaDj]

use mini tool partition wizard & fully format hard drive

The following tips can help in boosting the speed of your hard drive.

1. Scan and clean your hard disk on a regular basis.
2. Defragment your hard disk from time to time.
3. Reinstall your Windows Operating System after every few months.
4. Disable the hibernation feature.
5. Convert your hard drives to NTFS from FAT32.

 

[Doutor]

use mini tool partition wizard & fully format hard drive

The following tips can help in boosting the speed of your hard drive.

1. Scan and clean your hard disk on a regular basis.
2. Defragment your hard disk from time to time.
3. Reinstall your Windows Operating System after every few months.
4. Disable the hibernation feature.
5. Convert your hard drives to NTFS from FAT32.

So I installed the tool this is what shows up:

https://imgur.com/a/7ZA1CkL

View: https://imgur.com/a/7ZA1CkL

How would I go about formating it here?

 

[Gerald6049]

So a few days back my desktop arrived. I bought all the components but chose to have it built by the retailer's engineers.
After installing the drivers, my hdd wasn't showing up. I went to disk management and "installed" it through there. But after 5 min I noticed that everything I was trying to download on to the HDD was either taking a real long time or it was simply stuck downloading. So I went to UserBenchmark and downloaded the tool to benchmark all of my hardware. When the results came in, everything was running perfectly, except for the HDD which had incredibly bad speeds, as you can see on the image on this link:

https://imgur.com/a/pJ0s04f

View: https://imgur.com/a/pJ0s04f
I've checked to see if it was well connected or not and everything seems fine. Any one know what might be the problem?

Try reseat/change port SATA first, bad connection make HDD doesn't work properly.

 

[Flayed]

I had a SATA cable go bad once, it still sort of worked so I didn't immediately think of it as the cause

 

[Doutor]

I had a SATA cable go bad once, it still sort of worked so I didn't immediately think of it as the cause

Try reseat/change port SATA first, bad connection make HDD doesn't work properly.

I've changed the port and now the HDD currectly shows up on windows, though the speed is still the same. Unfortunatly I don't have my SATA cables with me but I'll try to change it to another onde.

 

[SkyNetRising]

Can you show screenshots from HDtune - benchmark and health sections?

 

[Doutor]

Can you show screenshots from HDtune - benchmark and health sections?

https://imgur.com/a/kytxaXh

View: https://imgur.com/a/kytxaXh

https://imgur.com/a/krSXHM2

View: https://imgur.com/a/krSXHM2


I don't know what to expect from this but the speed started really slow and suddenly spiked to a fast speed, is that normal?

EDIT: Also noticed when I tried to use the HDD that on task manager it showed 100% usage and 0MB/s

 

[SkyNetRising]

33K relocated sectors - on a new drive! Return it.

It most likely has been mishandled. Dropped or something..

Also - that appears to be SMR drive.

Festplatten mit CMR und SMR | Seagate Deutschland

Liste unserer internen Festplatten mit dem jeweiligen Aufzeichnungsverfahren

www.seagate.com

 

[Doutor]

33K relocated sectors - on a new drive! Return it.

It most likely has been mishandled. Dropped or something..

Also - that appears to be SMR drive.

Festplatten mit CMR und SMR | Seagate Deutschland

Liste unserer internen Festplatten mit dem jeweiligen Aufzeichnungsverfahren

www.seagate.com

Thanks for the response! I'll see if I can return it, don't know if I can switch to a new one that is CMR though ( Didn't notice at the time.

 

[popatim]

If all they have is Seagate then you need Firecuda, Baracuda Pro, IronWolf, or Ironwolf Pro in the 2T size