Hi, I hope someone can help with a frustrating problem. I've searched google but haven't found a satisfactory answer that worked.
I've just bought a new hard drive 2TB Western Digital Blue. Primary use for back-ups, I plugged it into a working USB external drive dock that I have used with a similar HDD I already have.
The disk shows up in Windows, but I can't access it. I was able to change the drive letter, but I cannot format it. In Disk Management there is no volume and no option to create one or format it.
I hope I'm just missing something really simple as I have bought hard drives before and just been able to plug them in use them, but I feel like I've missed a crucial but easy step here!
Thanks for your help.
I've just bought a new hard drive 2TB Western Digital Blue. Primary use for back-ups, I plugged it into a working USB external drive dock that I have used with a similar HDD I already have.
The disk shows up in Windows, but I can't access it. I was able to change the drive letter, but I cannot format it. In Disk Management there is no volume and no option to create one or format it.
I hope I'm just missing something really simple as I have bought hard drives before and just been able to plug them in use them, but I feel like I've missed a crucial but easy step here!
Thanks for your help.