Archived from groups: microsoft.public.windowsxp.hardware (
More info?)
I am not sure what to do as the drivers you need are most likely on that
CD or for a specific device. What I would suggest would be to get
Everest Home from www.lavalys.com. Use this to find out what hardware
you have in your computer, then follow its provided links to the latest
drivers. You will have to figure out what peice of hardware it is
needing drivers for for each one of those unkown devices, etc.
This is one of those cases where it is difficult to offer support
without being there. That is another option you have is to take it to a
local computer shop and have them fix it up for you.
----
Nathan McNulty
DonM wrote:
> Thanks Nathan for the suggestions. I removed the devices
> and rebooted, reinstalled the drivers from the Dell CD.
> No change in the Device Manager with yellow question mark
> under Other Devices.
> The Hardware Update Wizard cannot find the software and I
> do not know where Dell places it when I install from the
> CD or when I install updated Dell drivers from the web.
> Where do I tell the Wizard to go? Or how do I find out?
> Thanks so much for your help!!
>
>
>>-----Original Message-----
>>Try removing all of the devices that have the Yellow
>
> Question mark and
>
>>reboot. It should reinstall the device. Have your Dell
>
> Recovery CD
>
>>handy in case it asks for drivers for those devices.
>>
>>I have a Dell D800 that I absolutely hate the way Dell
>
> has done their
>
>>driver install from the CD. Basically, you have to
>
> insert the CD and
>
>>run all of the Setups for the drivers so they will
>
> install to the
>
>>computer. The drivers are not actually located in a
>
> directory on the
>
>>CD, but rather inside a CAB file or a Setup (or
>
> compressed) file. Yours
>
>>may be the same way which would require you to install
>
> the drivers from
>
>>the CD.
>>
>>I would check for the latest drivers available for your
>
> Dell from their
>
>>website, download all of them, and install them and see
>
> if that helps
>
>>anything. Just make sure the download is for something
>
> you have on your
>
>>computer as they often offer drivers for optional
>
> components. There is
>
>>no need to install drivers for devices that you don't
>
> have and won't
>
>>really mess anything up, but could make this run a
>
> little sluggish and
>
>>take longer to install new hardware as it adds to the
>
> already huge list
>
>>of drivers available to XP.
>>
>>----
>>Nathan McNulty
>>
>>
>>anonymous@discussions.microsoft.com wrote:
>>
>>>Thanks, Nathan for the prior suggestions (9/12). I
>
> really
>
>>>appreciate it.
>>>I Ran my original Dell Resource CD to install System
>>>Drivers (Intel 800 Series, Rev A06) as well as two
>>>download installs for Intel 800 series (from
>
> Dell=R69250
>
>>>for Ver A06NB and from Intel= infinst_enu). How do I
>>>tell the current version of my Intel drivers that get
>>>installed on my computer and where to find them listed?
>>>
>>>From the search utility I found in Windows, a chipset
>>>file is created each time driver are installed.
>
> Within
>
>>>the file it shows:
>>>.19=skipping update storage driver
>>>20=Found Device ID 24CD
>>>21=Successful Install
>>>Is this important? Why would it skip this driver?
>>>
>>>Trying to update the drivers from Device Manager still
>>>does not find software for my devices (4) with yellow
>>>question marks.
>>>
>>>This problem is driving me nuts! I do not want to
>>>reformat and install the OS again! Please help!
>>>
>>>
>>>
>>>>-----Original Message-----
>>>>I am having a similar problem that DonM has except
>
> mine
>
>>>is that my BenQ M310
>>>
>>>
>>>>wireless optical mouse does not show up in the
>>>
>>>notification area when the
>>>
>>>
>>>>receiver is connected to the USB port. In device
>>>
>>>manager I also get the
>>>
>>>
>>>>same yellow question mark DonM refered to. It shows
>
> up
>
>>>in the "other
>>>
>>>
>>>>devices" heading as an unrecognized device.
>>>>
>>>>I had the same scenario happen today when I tried to
>
> use
>
>>>my USB flashdirve
>>>
>>>
>>>>but was able to get it to show up by reinstalling the
>>>
>>>Windows driver from
>>>
>>>
>>>>device manager. My system is a new Velocity Micro B50
>>>
>>>notebook running a
>>>
>>>
>>>>Pentium M and 855PM chipset (centrino). Would I need
>
> to
>
>>>update drivers from
>>>
>>>
>>>>Intel, or from MS?
>>>>I called BenQ, they think it is a defective mouse. I
>
> am
>
>>>not convinced it is
>>>
>>>
>>>>at this point. Whom should I call next, MS, Velocity
>>>
>>>Micro, or BenQ again?
>>>
>>>
>>>>I installed SP2 before trying any of this, so don't
>
> know
>
>>>its influence, if
>>>
>>>
>>>>any.
>>>>
>>>>many thanks,
>>>>Derick
>>>>
>>>>
>>>>.
>>>>
>>
>>.
>>
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