New HDD but clicks and disappearance persist.

Dodex

Honorable
Sep 10, 2013
11
0
10,510
I had the Seagate 500 GB HDD paired up with my main boot SSD Samsung 840 EVO 120 GB.
It started clicking alot in past year or so, and problem was okay for some time, but 3 weeks ago it went out completely, stopping all together, so I switched to only having SSD for basic stuff (internet and microsoft office). Today I bought WD Caviar Green 1TB, did a quick format, and partitioned it. I had some extra files on my SSD so I wanted to copy them on my new HDD. I it started great and then it just died out, it stopped, and then disappeared from my windows explorer. Now I'm thinking that my Seagate was actually fine, and healthy, but I don't know whats going on, is it my motherboard or what?

I have tried everything, I switched from AHCI to IDE, nothing, I switched out SATA cable, didn't work, I switched SATA port, still nothing, I have tried everything.
Weird thing is that my SSD works perfectly, its not overheating, doesn't stop at all, I can play
very demanding Football Manager 15 on it and its fine, it boots up nice and fast. However my HDDs are just failing.

Now I ask you, what is it, my power supply, my mobo, what?
I have very limited money, because in my country prices are jacked up a whole lot and paychecks are whole lot lower. and I just spend half of my budget (which obviously isn't great) on new HDD.

Here are my specs:
Operating System
Windows 7 Ultimate 64-bit SP1
CPU
AMD Phenom II X4 965 54 °C
Deneb 45nm Technology
RAM
8,00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
Motherboard
ASRock 970 Extreme3 R2.0 (CPUSocket) 33 °C
Graphics
PL1908W (1680x1050@59Hz)
E1940 (1360x768@60Hz)
1023MB NVIDIA GeForce GTX 550 Ti (Undefined) 55 °C
Storage
111GB Samsung SSD 840 EVO 120GB ATA Device (SSD) 38 °C
Also, but not mentioned because it disconnected: WD Caviar Green 1TB
Optical Drives
DTSOFT Virtual CdRom Device
Audio
High Definition Audio Device

I'm sorry for only posting questions here and not helping, I'm not so sure about my knowledge in PCs, there are people who know a lot more, and I don't want to screw people up.

Thanks for your help, I hope we can deal with this.
 
Solution
Hey there, Dodex!

I'm sorry to hear about your struggle with the HDDs. 🙁
I'd suggest to test the drive's health and check the S.M.A.R.T. status using WD's Data LifeGuard Diagnostics.
Here's a link to the tool: http://products.wdc.com/support/kb.ashx?id=mG3zwr
Make sure you pass the extended test as well as the quick one. This might rule out the HDD as the cause of this issue.
Another thing you could try is resetting BIOS and see if that will make the drive detected properly.
Here are 3 ways to do this: http://www.wikihow.com/Reset-Your-BIOS

Let me know how it goes! :)
SuperSoph_WD
It could also be just bad luck..

You could have gotten a hdd that was damaged during shipping

Use the warranty if you still can.

Also, try adding additional intake fans on the case, to prevent the hdd from heating up and reducing its longevity
 


I have a Zalman Z11 Plus case, that has 5 fans, 3 of them directly cool my HDD, so its not that.

Might be that I'm unlucky, I'm just not sure of it, maybe someone has different idea.
 
Hey there, Dodex!

I'm sorry to hear about your struggle with the HDDs. 🙁
I'd suggest to test the drive's health and check the S.M.A.R.T. status using WD's Data LifeGuard Diagnostics.
Here's a link to the tool: http://products.wdc.com/support/kb.ashx?id=mG3zwr
Make sure you pass the extended test as well as the quick one. This might rule out the HDD as the cause of this issue.
Another thing you could try is resetting BIOS and see if that will make the drive detected properly.
Here are 3 ways to do this: http://www.wikihow.com/Reset-Your-BIOS

Let me know how it goes! :)
SuperSoph_WD
 
Solution



Hello, hi, umm, wow, didn't expect official WD representative. Thanks, I fixed the problem, it was my PSU's faulty cable, your HDD is fast and silent, great combination, I had my previous one for 6-7 years and it worked perfectly, hope this one will too. Cheers