New HDD doesn’t spin up or show in bios

[Bruce_22]

I got a new hdd(was 1tb) and when I plugged in the sata cable and power it wouldn’t spin up. I tried other sata cables I knew worked, power cables that worked, and even sata ports that worked. Any ideas, did I just get shafted?

 

[USAFRet]

I got a new hdd(was 1tb) and when I plugged in the sata cable and power it wouldn’t spin up. I tried other sata cables I knew worked, power cables that worked, and even sata ports that worked. Any ideas, did I just get shafted?

Sounds like a dead drive.
Was this new or used?

 

[Bruce_22]

New, just got it a week ago

 

[USAFRet]

New, just got it a week ago

Contact the manufacturer.
Sounds DOA.