New HDD making noises

[dqiria]

Hello, I've bought a new Hitachi HDD. On the tests no errors are found , but it makes constant clicking noises when in use and loud grinding noises when doing tests : https://drive.google.com/file/d/1f4Rnx__Y8Dqc1l1HxnxIRIZfxOjf7i_X/view?usp=sharing

Is it damaged?

 

[hang-the-9]

I would contact Hitachi support, loud grinding noises is not good unless you don't have it mounted well in the case.

 

[dqiria]

I would contact Hitachi support, loud grinding noises is not good unless you don't have it mounted well in the case.

It is mounted with four screws firmly I think. I've bought it from eBay though, I have to contact them I guess.