I am adding a new Seagate 3TB SATA HDD to my Windows 8.1 64 bit system. The drive appears fine in the BIOS, which reports the size correctly. Windows, however, can't see the drive at all - it doesn't even show up under "Disk Drives" in Device Manager. Tried a few tools from Seagate, and none of them can see the drive.
I also tried putting the drive in an external USB enclosure, to test it. That showed up ok - I could even format it (which I then did). It only showed up as 742 GB, but that's probably because the external enclosure is old. Put the drive back in the PC, use a different SATA port (just in case), nothing. Again, BIOS sees it just fine.
I've looked at several questions on here, and none have helped at all.
Any suggestions? I have a Tweet out to Seagate - we'll see if they reply. I'll have to wait for Monday to use their phone support.
I also tried putting the drive in an external USB enclosure, to test it. That showed up ok - I could even format it (which I then did). It only showed up as 742 GB, but that's probably because the external enclosure is old. Put the drive back in the PC, use a different SATA port (just in case), nothing. Again, BIOS sees it just fine.
I've looked at several questions on here, and none have helped at all.
Any suggestions? I have a Tweet out to Seagate - we'll see if they reply. I'll have to wait for Monday to use their phone support.