Question New hyperx cloud 2 problem.

fr0sty98

Reputable
Oct 23, 2015
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4,690
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I hear popping and crackling with these headset.
What i tryed and tested:
  1. New firmware update for dongle. - Didnt fix it
  2. Checked my outlets grounding. - They are fine
  3. With 3.5mm audio jack they dont make crackling and popping sounds on boot.
  4. Tryed disabling all other audio drivers. - Didnt fix it
  5. In cs go all voice chats from other players have crackle and popping noise in them.
  6. Almost all windows sounds make small crackle.
  7. When i plug them in USB port i hear them crackle.
  8. I bought USB HUB with power supply didnt fix problem.
Any help would be appreciated!!
Is there anything else i can do or should i try to RMA them.

Video link:
View: https://www.youtube.com/watch?v=uaP3mSYmIlY
 

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