New keyboard acting strangely

[NoNick911]

Hello everyone,

I have a strange problem with my new Canyon CNR-KEYB02B-US keyboard. When I connect it, it lits up but the keyboard is hardly working: the keys don't respond, if they respond they get repeated, feels like it is laging. I tried other keyboards borrowed from friends as well and they all do the same thing except for my old keyboard which has some broken keys.

So I think the problem is with my PC and I tried deleting the drivers for keyboards and reinstalling them.

Here are my PC specs:
Motherboard: ASUS M2N-E
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 6000+ (2 CPUs), ~3.0GHz
Memory: 3072MB RAM
Video Card: AMD Radeon HD 5450
Operating System: Windows 7 Ultimate 32-bit Service Pack 1

I hope that the problem is fixable because I can hardly type with my old keyboard with broken keys.

 

[TechNotGuy]

Is this a PS2 keybaord or USB? If its USB then maybe you just have to try other ports. If its PS2 then you try USB keyboard. Then just update drivers.

 

[Stingerxxx]

Looked up the product on the website, seems like a good enough keyboard. Not overly fancy, but not cheap either. Searched for others who have had this issue, found nothing. I would first take TechNotGuy's suggestion of USB port hopping, just try em all out. See if there's any change. If that doesn't work, you've already tried the driver, so that's out. You've tried other keyboards on your rig and had the same problem. So calling it a keyboard specific problem is also ruled out.

Lets look at some other possible causes. USB drivers are a possible cause. Worth exploring.

I think the #1 thing worth looking at here is your OS version. And your CPU. You're running a 64bit CPU. And you're running a 32bit version of Windows. Now, that's not a huge problem, it's been known to be done before. Where the problem comes in is the part that is worth exploring. The drivers. Have you made 100% sure that you're 'using 32bit drivers, across the board? If your keyboard drivers are 32bit but USB are 64bit, that would cause some issue. By default, Windows isn't supposed to be able to install many drivers that are for a different version of Windows or for a different product, developers and Microsoft themselves put in safeguards to prevent this. It's not ironclad however, I've seen it happen before. Heck, I've done it before. I'd take a look at that and get back to us after you try the port-hopping idea.

 

[NoNick911]

I think the #1 thing worth looking at here is your OS version. And your CPU. You're running a 64bit CPU. And you're running a 32bit version of Windows. Now, that's not a huge problem, it's been known to be done before. Where the problem comes in is the part that is worth exploring. The drivers. Have you made 100% sure that you're 'using 32bit drivers, across the board? If your keyboard drivers are 32bit but USB are 64bit, that would cause some issue. By default, Windows isn't supposed to be able to install many drivers that are for a different version of Windows or for a different product, developers and Microsoft themselves put in safeguards to prevent this. It's not ironclad however, I've seen it happen before. Heck, I've done it before. I'd take a look at that and get back to us after you try the port-hopping idea.

Thank you for response,

I tried all USB ports and the problem persists.
As for the drivers I was just deleting them and letting windows to download and install them automatically. I don't know if its the correct way of doing that but it doesn't help.
But for me the strangest thing is that my old keyboard (ACME KS03) works just fine that is also USB keyboard. I also borrowed a keyboard from a friend that is different model but made by the same company, but it doesn't work properly.

 

[Stingerxxx]

This definitely is a strange problem. I can't say I've ever ran into or heard of something like this myself. But, then again, stranger things have happened.

I would definitely look for one of two things. 32 bit keyboard and USB drivers for that motherboard, or a 64bit upgrade for windows. I have a strong feeling that it would resolve your issue. Beyond that, I'm afraid I personally cannot think of another cause.

 

[NoNick911]

This definitely is a strange problem. I can't say I've ever ran into or heard of something like this myself. But, then again, stranger things have happened.

I would definitely look for one of two things. 32 bit keyboard and USB drivers for that motherboard, or a 64bit upgrade for windows. I have a strong feeling that it would resolve your issue. Beyond that, I'm afraid I personally cannot think of another cause.

Thanks for the help

I will wait for more suggestions.

if there won't be any other solution in about a week that would fix this I think I will upgrade my Windows to 64bit and hope that it would work

 

[NoNick911]

Hello,

I installed Windows 7 64bit and the keyboard stoped working at all (Windows tells that the driver was installed correctly, reinstalled it and still it does not work), but the old one works fine.

Also I installed Windows XP on my second hard drive and the keyboard works perfectly there. So this narrowed our search to Windows related problem. Are there any ideas what it could be?

P.S. Returned the Canyon keyboard, borrowed another from a friend that does the same thing.

 

[Tanvir D Araf]

Hello,

I installed Windows 7 64bit and the keyboard stoped working at all (Windows tells that the driver was installed correctly, reinstalled it and still it does not work), but the old one works fine.

Also I installed Windows XP on my second hard drive and the keyboard works perfectly there. So this narrowed our search to Windows related problem. Are there any ideas what it could be?

P.S. Returned the Canyon keyboard, borrowed another from a friend that does the same thing.

 

[Tanvir D Araf]

Im having the same problem.. did u find any solution Nick??