Question New laptop blue screening and then going to BIOS ?

solis_2610

Honorable
Sep 19, 2015
43
1
10,535
I bought a new Asus Vivobook 15 laptop. Right out of the package, i tried uninstalling the preloaded antivirus that came with it and it blue screened during the uninstall. The weird thing is after the blue screen it sent me to the BIOS, i restarted and windows was in the recovery screen and I had to reinstall windows, no big deal. Anyway, installed a few drivers and while installing it happened again, blue screen, then BIOS, and then damaged windows, i'm currently reinstalling, but what do you guys think is the problem? Could it be a hardware problem? The downside is i brought the laptop to another country from the USA, so applying for warranty might be difficult. Any idea of what is happening?