Hi i just bought an Acer Aspire 3 A315-55G-34DH(on the site from where i bought it, it says that it have linux installed)
When i boot the laptop for the first time it brings me to EFI SHELL, after this i plugged in a windows 10 usb(after setting secure boot off, fast boot off, and set the boot priority order)and it brings me to EFI Shell again.
After some time i saw in security boot option this: "NVMe SSD doesn't support HDD password".
Is it possible that the ssd is broken?
Conclusion: i can't use the laptop.
When i boot the laptop for the first time it brings me to EFI SHELL, after this i plugged in a windows 10 usb(after setting secure boot off, fast boot off, and set the boot priority order)and it brings me to EFI Shell again.
After some time i saw in security boot option this: "NVMe SSD doesn't support HDD password".
Is it possible that the ssd is broken?
Conclusion: i can't use the laptop.