[SOLVED] New memory install - freezing and shutdowns

[djroy03]

New RAM not working as expected and wondering if it's bad RAM or my build just doesn't like it. I ran the memory diagnostics and didn't come up with any problems.

I built this system back in 2015 and for the most part it has worked out fine for my needs.

I was running 8GB RAM (2x4GB) and decided I want to expand to 16GB. I bought Corsair Vengeance 16GB (2x8GB) DDR3 1600 MHz (PC3 12800) Desktop Memory 1.5V and installed it and the motherboard detected it and seemed to run fine until the PC started freezing and shutting down. I even got a green pixelated screen at one point. I put back in the old RAM and it's working now.

I have now purchased Patriot 16GB(2x8GB) Viper III DDR3 1866MHz (PC3 15000) CL10 Desktop Memory with Black Mamba Heatsink - PV316G186C0K and will see if this works..

CPU - AMD FX-6300 Vishera 6-Core 3.5GHz
M/B - Gigabyte GA-970A-UD3P AMD+, rev 2.0

Thanks,

Daniel

 

[Lutfij]

What BIOS version are you currently on for your motherboard? It'd be helpful if we also knew of the make and model of your PSU and it's age.

 

[djroy03]

For BIOS version it's FA, first release. https://www.gigabyte.com/Motherboard/GA-970A-UD3P-rev-2x/support#support-dl-bios

I'm using XFX XTR Series P1-550B-BEFX 550 W ATX12V / EPS12V bought in 2015.

 

[SkyNetRising]

I have now purchased Patriot 16GB(2x8GB) Viper III DDR3 1866MHz (PC3 15000) CL10 Desktop Memory with Black Mamba Heatsink - PV316G186C0K and will see if this works..

Can you show screenshot from CPU-Z - memory and spd sections (with new ram installed)?
(upload to imgur.com and post link)

Which slots did you install ram into?
It's recommended to use slots DDR3_1 and DDR3_2 (grey color).

 

[scout_03]

check the patriot compatibility on there site for the board it is not on support list also 1866 run with only one module by channel the other thing you could use occt to stress test psu pssince it is from 2015 .

 

[djroy03]

Can you show screenshot from CPU-Z - memory and spd sections (with new ram installed)?
(upload to imgur.com and post link)

Which slots did you install ram into?
It's recommended to use slots DDR3_1 and DDR3_2 (grey color).

https://imgur.com/a/oKAHDSB

View: https://imgur.com/a/oKAHDSB


I installed them on DDR3_1 and DDR3_2.

 

[SkyNetRising]

I installed them on DDR3_1 and DDR3_2.

And memory section from CPU-Z ?

 

[djroy03]

And memory section from CPU-Z ?

https://imgur.com/a/fh5iJyL

View: https://imgur.com/a/fh5iJyL

 

[SkyNetRising]

Settings look good. It's possible, DDR voltage is not enough for 1600mhz mode.
Go into BIOS and set DDR voltage to 1.65V.
Also set Command Rate to 1T.

 

[djroy03]

Settings look good. It's possible, DDR voltage is not enough for 1600mhz mode.
Go into BIOS and set DDR voltage to 1.65V.
Also set Command Rate to 1T.

Even before I adjusted the settings it seems to be working just fine today. Last night was a different story as it was just freezing, not booting properly. But today seems fine.
Wonder why that would be..

 

[djroy03]

And thanks for all your help!