New mouse won't be detected or even turned on

[George_90]

I recently bought a wired turbo-x WD 600 mouse.I plugged it in and no automatic detection took place.So I tried to do it from the control panel yet no solution was found.The mouse wouldn't even turn on.However, it was being detected, but it wasn't being recognized.The laser just wasn't turning red.Then, thinking there was something wrong with the mouse, I tried to plug it into a different computer, where it worked fine.I tried every port on my computer, but still nothing.Any ideas?

 

[Mohan_27]

Try this:
http://support.rivaaudio.com/customer/en/portal/articles/1517013-how-do-i-factory-reset-my-riva-turbo-x-

 

[George_90]

Try this:
http://support.rivaaudio.com/customer/en/portal/articles/1517013-how-do-i-factory-reset-my-riva-turbo-x-

It's a mouse, not a speaker.

 

[Mohan_27]

I recently bought a wired turbo-x WD 600 mouse.I plugged it in and no automatic detection took place.So I tried to do it from the control panel yet no solution was found.The mouse wouldn't even turn on.However, it was being detected, but it wasn't being recognized.The laser just wasn't turning red.Then, thinking there was something wrong with the mouse, I tried to plug it into a different computer, where it worked fine.I tried every port on my computer, but still nothing.Any ideas?

Does the USB ports not work specifically for the mouse or does all other USB devices not work?

 

[George_90]

My mouse and keyboard work just fine with the ports, however when I switched my current mouse to another port it surprisingly wouldn't work.

 

[Mohan_27]

When you move other USB devices do they not work on that specific USB or just the mouse?

 

[George_90]

All my devices work on one port only, and only they work on that port.Weird huh.

 

[Mohan_27]

All my devices work on one port only, and only they work on that port.Weird huh.

So are you saying that there are some ports that are not working, look into your BIOS, there are options that allow you to disable/ enable USB ports.

 

[Mohan_27]

All my devices work on one port only, and only they work on that port.Weird huh.

So are you saying that there are some ports that are not working, look into your BIOS, there are options that allow you to disable/ enable USB ports.

 

[George_90]

They work, just not with all devices.My computer detects the device when I plug it in, it's just it can't recognize it.