Question New NVMe SSD shows only 73% Health ?

[ganesh623]

So i bought this new Gigabyte SSD NVMe SSD and its health is only at 73% but other vitals are fine.
So what is the mismatch actually ? Should i continue using it or ask for a replacement ?

https://imgur.com/a/ujnInkH

View: https://imgur.com/a/ujnInkH

 

[Lafong]

I'd be highly suspicious if you were told it was new.

That screen shot says the drive has been powered on over 30,000 times for a total of 124 hours, while writing less than 1 TB.

That drive was introduced at least 3 years ago.

Where did you buy it?

It may last another 5 minutes or another 10 years, regardless of what you were told. But you can say that about any drive.

How is the performance, as far as you can tell?

 

[chser356xv]

A sudden drop in SSD health to 73% is concerning. Monitor the health, run diagnostic tests, and contact Gigabyte support for advice. If you're concerned, request a replacement. Early detection and replacement can prevent data loss.

 

[Bob.B]

So i bought this new Gigabyte SSD NVMe SSD and its health is only at 73% but other vitals are fine.
So what is the mismatch actually ? Should i continue using it or ask for a replacement ?

https://imgur.com/a/ujnInkH

View: https://imgur.com/a/ujnInkH

Post the entire smart screen.

The ssd may be new to you but it looks like something 2nd hand.

 

[USAFRet]

That is not a "new" device.

 

[SkyNetRising]

So i bought this new Gigabyte SSD NVMe SSD and its health is only at 73% but other vitals are fine.
So what is the mismatch actually ? Should i continue using it or ask for a replacement?

You should be looking at your other drive ( D : E: F: ).
It has yellow "Caution" light in CrystalDisk Info.

 

[ganesh623]

I'd be highly suspicious if you were told it was new.

That screen shot says the drive has been powered on over 30,000 times for a total of 124 hours, while writing less than 1 TB.

That drive was introduced at least 3 years ago.

Where did you buy it?

It may last another 5 minutes or another 10 years, regardless of what you were told. But you can say that about any drive.

How is the performance, as far as you can tell?

Performance is good. Temperature never rises above 32 even after hours of usage.

Post the entire smart screen.

The ssd may be new to you but it looks like something 2nd hand.

https://imgur.com/93vd0iE

View: https://i.imgur.com/93vd0iE.png

 

[USAFRet]

128 power on hours, 572GB writes, and 30k+Power On.

Send it back, get a full refund.
1. It is not a "new" drive.
2. There is something very wrong with it.

 

[Bob.B]

Performance is good. Temperature never rises above 32 even after hours of usage.

https://imgur.com/93vd0iE

View: https://i.imgur.com/93vd0iE.png

Nothing jumps out as being bad.

Why is it running at pcie2 speed?

 

[USAFRet]

How long has this been installed in your system?

 

[ganesh623]

How long has this been installed in your system?

2 weeks

 

[USAFRet]

2 weeks

Well, that 124 power on hours might be all yours.
But....the 30k+ power on counts is very troubling.

 

[SkyNetRising]

Well, that 124 power on hours might be all yours.
But....the 30k+ power on counts is very troubling.

It's going into power saving mode every 15 seconds.

Check power on count after one hour. It should increase by 240.
Then you'll know, there's something wrong with power plan options of your pc.

 

[ganesh623]

Well, that 124 power on hours might be all yours.
But....the 30k+ power on counts is very troubling.

Yupp, ideally power on counts should like around 28 -30 considering twice a day. But 30k plus is complete mismatch.
Considering its a second hand SSD, is it possible for seller to tweek the data usage to start from zero, and also power on hours to start from zero.

 

[SkyNetRising]

And check your other drive. It might be failing.