New NZXT computer freezes after a few minutes of playing fortnite

Jan 30, 2019
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0
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I got my first pc from NZXT bld system and on the first day I got it and played fortnite on it it froze my whole pc forcing me to power it off with the power button and turning it back on in order to use my pc again. I have tried everything from resetting my whole pc to reinstalling my drivers and updating everything. I have ran all types of sfc scans and there seems to not find an issue. I even tried running a clean boot and nothing. This only happens with fortnite. I play for a few minutes and it freezes I try to play it agian and it works fine for a few hours and it freezes agian. This has been happening over one month now I have tried to get help from epic and NZXT but they are no good. Please I am in desperate need of help.

This is my rig
> CASE - NZXT H700i (Black)
> CPU COOLING - NZXT Kraken x62
> FAN - NZXT Aer RGB 2 120mm Fan (RGB)
> MOTHERBOARD - MSI MPG Z390 GAMING PRO CARBON AC
> GPU(GRAPHICS) - MSI GEFORCE RTX™ 2070 ARMOR
> CPU - Intel Core i7-9700K 8-Core 3.6 GHz
> POWER SUPPLY - Seasonic Focus Plus 650W Gold
> RAM - G.SKILL TridentZ RGB 16GB (2 x 8GB) 3200 MHz
> SSD - Samsung 860 EVO 500GB
> EXTRA - NZXT USB Expansion
> EXTRA - NZXT HUE 2 RGB LIGHTING KIT
> SERVICES - Standard
> SOFTWARE - Microsoft Windows 10
 

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