Question new pc bluescreening randomly

Jul 27, 2025
2
0
10
a few weeks ago i bougth a new pc pre build and a few days after i got it is been bluescreening at seemingly random intervals with seemingly no pattern to it here are my spec:
Processor: AMD - Ryzen 5 5600X
Video card: GeForce RTX 4060
Motherboard: MSI - B550M PRO-VDH
RAM: 32GB DDR4 3600Mhz
1TB SSD
if you need me to provide more information dont hesitate to ask me
below i included an xml log of one of the events
<Events>
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}"/>
<EventID>41</EventID>
<Version>10</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2025-07-15T00:22:22.2485761Z"/>
<EventRecordID>2690</EventRecordID>
<Correlation/>
<Execution ProcessID="4" ThreadID="8"/>
<Channel>System</Channel>
<Computer>system2</Computer>
<Security UserID="S-1-5-18"/>
</System>
<EventData>
<Data Name="BugcheckCode">26</Data>
<Data Name="BugcheckParameter1">0x41792</Data>
<Data Name="BugcheckParameter2">0xfffff43ffe6abf40</Data>
<Data Name="BugcheckParameter3">0x800000000</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">16</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">2</Data>
<Data Name="CsEntryScenarioInstanceId">20</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
<Data Name="CsEntryScenarioInstanceIdV2">20</Data>
<Data Name="LongPowerButtonPressDetected">false</Data>
<Data Name="LidReliability">false</Data>
<Data Name="InputSuppressionState">0</Data>
<Data Name="PowerButtonSuppressionState">0</Data>
<Data Name="LidState">3</Data>
<Data Name="WHEABootErrorCount">0</Data>
</EventData>
<RenderingInfo Culture="en-US">
<Message>The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.</Message>
<Level>Critical</Level>
<Opcode>Info</Opcode>
<Channel>System</Channel>
<Provider>Microsoft-Windows-Kernel-Power</Provider>
</RenderingInfo>
</Event>
</Events>
 
Welcome to the forums, newcomer!

here are my spec:
Processor: AMD - Ryzen 5 5600X
Video card: GeForce RTX 4060
Motherboard: MSI - B550M PRO-VDH
RAM: 32GB DDR4 3600Mhz
1TB SSD

Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.

Can you include your .dmp files for us to look through? Host the files on a site akin to DropBox then parse a link here.
 
Welcome to the forums, newcomer!

here are my spec:
Processor: AMD - Ryzen 5 5600X
Video card: GeForce RTX 4060
Motherboard: MSI - B550M PRO-VDH
RAM: 32GB DDR4 3600Mhz
1TB SSD

Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.

Can you include your .dmp files for us to look through? Host the files on a site akin to DropBox then parse a link here.
the dmp files
CPU:AMD - Ryzen 5 5600X
CPU cooler; DeepCool - AK400 White
Motherboard:ASROCK B550M Phantom Gaming 4
Ram: 32GB (2x16GB) DDR4 3600Mhz Kingston FURY BEAST RGB Black
SSD/HDD:Crucial - E100, 1TB
GPU: MSI GeForce RTX 4060 GAMING X, 8GB, GDDR6
PSU: DeepCool PF700D, 700W
Chassis: DeepCool CC360 aRGB White
OS:Windows 11 Pro/24H2
Monitor: DELL P2214H
my bios version is L3,61
PSU is supposedly 2 weeks old
the motherboard was mislabled on the manufacturer website and going in to the bios i figured out what it is was