NEW Pc Build! Help Emergency

[That_Tech_Guy_Again]

So i finished building my NEW and FIRST Build! Needless to say, it did not go so well, i put the power cord in, flicked the power switch to the ON position, and then i pressed The power button on the front case. HOWEVER, immediately there was this ELECTRIC sound, and smoke was immediately released from ALL AROUND the PSU. So i instantly turned the Back switch to the OFF position and then UNplugged the Power cord. So what does everyone think? Is my NEW computer broken? was what happened normal? or abnormal? What went wrong?

I am now too afraid to turn the computer on in case it is broken, or in case i end up breaking it BY TURNING IT ON!!!!!

HELP!!!!!


Also, all the lights and fans did turn on at the same time. Just in case this information is helpful.

 

[finitekosmos]

You need to provide the full spec of your machine, including the PSU its manufacturer and power rating in Watts. We can't actually diagnose the issue without the details.

But from what you've described, it sounds like your PSU may have blown, if not other components, you may have popped a cable in the wrong place. But we'll save a complete diagnosis for when you provide the specs, can you post a pic or two as well of the interior? if you can spot any area that looks damaged include that in the pic.

Good luck!

 

[That_Tech_Guy_Again]

You need to provide the full spec of your machine, including the PSU its manufacturer and power rating in Watts. We can't actually diagnose the issue without the details.

But from what you've described, it sounds like your PSU may have blown, if not other components, you may have popped a cable in the wrong place. But we'll save a complete diagnosis for when you provide the specs, can you post a pic or two as well of the interior? if you can spot any area that looks damaged include that in the pic.

Good luck!

Components


CPU

AMD - Ryzen 7 2700X 3.7GHz 8-Core Processor


Motherboard

Gigabyte - X470 AORUS GAMING 7 WIFI ATX AM4 Motherboard


Memory

Corsair - Vengeance LPX 32GB (2 x 16GB) DDR4-2400 Memory


Storage

Samsung - 850 EVO-Series 1TB 2.5" Solid State Drive


Video Card

Gigabyte - GeForce GTX 1080 8GB G1 Gaming Video Card


Case

GamerChief - HYVE ATX Full Tower Case


Power Supply

Corsair - 1000W 80+ Platinum Certified Fully-Modular ATX Power Supply


Optical Drive

Pioneer - BDR-209DBK Blu-Ray/DVD/CD Writer


I could not find anything that looked destroyed/damaged.

 

[That_Tech_Guy_Again]

You need to provide the full spec of your machine, including the PSU its manufacturer and power rating in Watts. We can't actually diagnose the issue without the details.

But from what you've described, it sounds like your PSU may have blown, if not other components, you may have popped a cable in the wrong place. But we'll save a complete diagnosis for when you provide the specs, can you post a pic or two as well of the interior? if you can spot any area that looks damaged include that in the pic.

Good luck!

I checked the back side of the case and found something,. not sure if it is the culprit or if it is damage that was caused, but it is an EXPOSED power cord, where some of the insulating rubber has slipped off the end near th plug, i would show you a pic but i do not know how to upload pics here.


I uploaded the pic to a photo uploader site. https://screenshot.net/70qr3f6

 

[SkyNetRising]

I can't understand, what that is. Can you make a better photo?
And please upload to imgur.com instead.

 

[That_Tech_Guy_Again]

I can't understand, what that is. Can you make a better photo?
And please upload to imgur.com instead.

It is exposed COPPER wiring. Unfortunately my phone is crap. so a better pic might be impossible. Is there any other possible information i can give you to help you figure out the problem?

 

[SkyNetRising]

Move your camera further away from the object.
It's too blurry and I can't understand, where in your pc this exposed wire is located.

 

[That_Tech_Guy_Again]

I can't understand, what that is. Can you make a better photo?
And please upload to imgur.com instead.

I managed to take a better pic. It is exposed wiring. https://imgur.com/syW4LaY

I am not sure if i left it UNplugged by accident, or of the plug was loose and the electric shock i saw pushed the plug out...

 

[That_Tech_Guy_Again]

Move your camera further away from the object.
It's too blurry and I can't understand, where in your pc this exposed wire is located.

I managed to take a better pic. It is exposed wiring. https://imgur.com/syW4LaY

I am not sure if i left it UNplugged by accident, or of the plug was loose and the electric shock i saw pushed the plug out...

 

[That_Tech_Guy_Again]

Move your camera further away from the object.
It's too blurry and I can't understand, where in your pc this exposed wire is located.

The cable is exposed on the back side of the case where you run all your cables behind. The power cord belongs to the back fan. Hope this helps a bit.

 

[SkyNetRising]

Did you stick those exposed wires in the connector yourself? Doesn't seem like they would belong there.

 

[That_Tech_Guy_Again]

Did you stick those exposed wires in the connector yourself? Doesn't seem like they would belong there.

What do you mean? I am not sure i quite understand. If i understand correctly, are you asking if the copper wiring is NOT apart of the power connector plug?

The copper wiring, looks like.... the insulating rubber around was pulled BACK... causing the copper wiring to be exposed.

I am also UNsure if the cord was connected to the PSU at the time. But when i cHecked the specific cord... it was NOT connected to the power.... Perhaps it was loose? And maybe it fell off?


To be EXACT... it is ONLY THE MIDDLE WIRE..... The other wires are just the light being reflected.

 

[SkyNetRising]

And what's on the other end of those wires?
Something like this?

 

[That_Tech_Guy_Again]

Did you stick those exposed wires in the connector yourself? Doesn't seem like they would belong there.

And what's on the other end of those wires?
Something like this?

Well Sort of. The cord was SUPPOSED to be connected to the type of connector on the right, and then the connector on the LEFT SIDE of the picture would go into the psu. However, when i discovered the cord with the exposed wiring, itw as NOT connected to the cable in the picture you just showed me.

 

[That_Tech_Guy_Again]

HELL YEAH!!!!!!!!!!!!! I TOOK OUT THE CORD WHICH WAS A BIT DAMAGED AND TRIED STARTING THE COMPUTER AGAIN!@!!! IT IS WORKING PERFECTLY.... NO SMOKE OR ANYTHING!!!!!!!!!!!!!! ONLY PROBLEM IS I GOT NO FANS RUNNIG OTHER THAN CPU FAN AND GRAPHICS CARD FANS RUNNING!!!!!! ALL 3 CASE FANS ARE OFF!!!!!!! BUT DAMN THOSE RGB LIGHTS!!!!!!!!!!

 

[finitekosmos]

Thats great news That Tech Guy, Always be wary of cable splitters like the one above, they don't all cause these kinds of issues, but if they are poorly made they can result in a short. Most people here will advise that such PSU splitter cables be avoided. Also please select skynetrising's answer as the solution, it really helps us all.

With respect to your PSU it may still have suffered some damage to its power delivery rails you may want to consider having it properly tested and/or replaced.