I just built a new PC for the first time. I've installed Windows 8.1 on the machine and it is running wonderfully, with the exception of not being able to connect to the Internet via LAN.
I have the ASUS Z97-A motherboard. When I plug the network cable into the port, the Activity Link LED is orange, which according to the manual means "Linked," and the Speed LED is also orange, which the manual indicates is "100 Mbps connection."
I downloaded the "Turbo LAN V1.05.03 for Windows Win7 32bit & Win7 64bit & Win8 32bit & Win8 64bi t& Win8.1 32bit & Win8.1 64bit." driver from the following link, put it on a thumb drive, and installed it on the new machine; it still could not detect the network adapter or LAN cable, even after a restart:
http://www.asus.com/Motherboards/Z97A/HelpDesk_Download/
During the installation, a small window popped up and said "New Driver Version 8.33.529.2014" and attempted to install it. I then got the following window:
"The Realtek Network Controller was not found. If Deep Sleep Mode is enabled Please Plug the Cable."
I went into the UEFI BIOS and found that some of the network settings were disabled, so I enabled them, saved changes, and restarted, also to no avail.
Under Device Manager, under "Other Devices," I found "Ethernet Controller," which has some of the following properties:
Manufacturer: Unknown
Location: PCI bus 0, device 25, function 0
The drivers for this device are not installed (Code 28).
There is an exclamation point next to the icon for the device.
Any help at all would be extremely helpful. Thank you so much in advance.
I have the ASUS Z97-A motherboard. When I plug the network cable into the port, the Activity Link LED is orange, which according to the manual means "Linked," and the Speed LED is also orange, which the manual indicates is "100 Mbps connection."
I downloaded the "Turbo LAN V1.05.03 for Windows Win7 32bit & Win7 64bit & Win8 32bit & Win8 64bi t& Win8.1 32bit & Win8.1 64bit." driver from the following link, put it on a thumb drive, and installed it on the new machine; it still could not detect the network adapter or LAN cable, even after a restart:
http://www.asus.com/Motherboards/Z97A/HelpDesk_Download/
During the installation, a small window popped up and said "New Driver Version 8.33.529.2014" and attempted to install it. I then got the following window:
"The Realtek Network Controller was not found. If Deep Sleep Mode is enabled Please Plug the Cable."
I went into the UEFI BIOS and found that some of the network settings were disabled, so I enabled them, saved changes, and restarted, also to no avail.
Under Device Manager, under "Other Devices," I found "Ethernet Controller," which has some of the following properties:
Manufacturer: Unknown
Location: PCI bus 0, device 25, function 0
The drivers for this device are not installed (Code 28).
There is an exclamation point next to the icon for the device.
Any help at all would be extremely helpful. Thank you so much in advance.