Question New PC build, random powerloss

minarix

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Mar 16, 2013
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So i Recently upgraded some parts, the only parts i kept from my old build was my GPU, and 250gb SSD. For the first 4-5 days my pc ran fine, temps looked good everything was okay, then my pc started to randomly shut off. It would just shut off and not reboot, the motherboard kept the LED lights on, but everything else powered off. It does this at random sometimes i can leave my pc on when i go to sleep and it will be on when i wake up, other times it will shutoff after a few hours.

I have done cpu stress test, gpu stress test, and mem test, all came back fine, temps looked good, voltage dint drop and the pc din't crash, I will test my old PSU tomorrow, but at the rate it crashes it could take a couple days before it crashes again. I get no crash dumps.

I did a fresh clean install on my SSD and all my games are on a new NVME 1TB drive.


DXDiag
https://puu.sh/Gmyah/7ea183aad8.txt

Event viewer- events before a crash
https://puu.sh/Gmygw/4c94ddec47.png
crash- https://puu.sh/Gmyha/2da28c26b8.png
crash - https://puu.sh/Gmyhz/cc5928a302.png

I don't know if its linked but i keep getting those com warnings before a crash happens. any help would be great, thanks in advance.
 
So i Recently upgraded some parts, the only parts i kept from my old build was my GPU, and 250gb SSD. For the first 4-5 days my pc ran fine, temps looked good everything was okay, then my pc started to randomly shut off. It would just shut off and not reboot, the motherboard kept the LED lights on, but everything else powered off. It does this at random sometimes i can leave my pc on when i go to sleep and it will be on when i wake up, other times it will shutoff after a few hours.

I have done cpu stress test, gpu stress test, and mem test, all came back fine, temps looked good, voltage dint drop and the pc din't crash, I will test my old PSU tomorrow, but at the rate it crashes it could take a couple days before it crashes again. I get no crash dumps.

I did a fresh clean install on my SSD and all my games are on a new NVME 1TB drive.


DXDiag
https://puu.sh/Gmyah/7ea183aad8.txt

Event viewer- events before a crash
https://puu.sh/Gmygw/4c94ddec47.png
crash- https://puu.sh/Gmyha/2da28c26b8.png
crash - https://puu.sh/Gmyhz/cc5928a302.png

I don't know if its linked but i keep getting those com warnings before a crash happens. any help would be great, thanks in advance.
Before my old PSU died completely I had the same com warning. It is not a specific message.
And by the way, do you use a new cord (the one from your PSU to the wall socket), or did you recycle an old one ?
3 months ago, one of our computers suddenly shuts down, and in the end it was the old cord (20 years old) that went bad. New cord, and happy PC again
 
Ok one of the best PSU on the market !

I had a fresh look at the log files you linked in the first post.
On 2 occasion error 6008 is reported. This is an error generated by windows as you can see in this document from Microsoft

It says:
ERROR_NOT_EXPORT_FORMAT
6008 (0x1778)
The specified file is not in the defined EFS export format.

What is EFS certificate?
The Encrypting File System (EFS) on Microsoft Windows is a feature introduced in version 3.0 of NTFS that provides filesystem-level encryption. The technology enables files to be transparently encrypted to protect confidential data from attackers with physical access to the computer.

Do you use some sort of encryption system ?

It seems that your problems are more software than hardware related
 

minarix

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Mar 16, 2013
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Ok one of the best PSU on the market !

I had a fresh look at the log files you linked in the first post.
On 2 occasion error 6008 is reported. This is an error generated by windows as you can see in this document from Microsoft

It says:
ERROR_NOT_EXPORT_FORMAT
6008 (0x1778)
The specified file is not in the defined EFS export format.

What is EFS certificate?
The Encrypting File System (EFS) on Microsoft Windows is a feature introduced in version 3.0 of NTFS that provides filesystem-level encryption. The technology enables files to be transparently encrypted to protect confidential data from attackers with physical access to the computer.

Do you use some sort of encryption system ?

It seems that your problems are more software than hardware related
Done that i'm aware of, how could i tell?
 

minarix

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Mar 16, 2013
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So an update, i put my old psu back in, its a corsair rm650 gold, pc just shut off, and when it rebooted it dint register me have a ethernet cable in my 2.0 slot, so i shut pc down moved slots and rebooted, and now it registers the ethernet... I don't have a clue whats going on, i already reseated all my ram and gpu. temps look fine