[SOLVED] New pc build wont boot to bios

[PLEASE HELP!!!!!]

I just built a pc and when I went to boot it up it put me on the screen “please press del or f2 keys to enter ueif bios” but when I press the keys on my keyboard nothing happens. There is power to the keyboard as it’s lights come on, please help
Specs are
Mother board - asus prime amd b550m-a
Graphics card - gigabyte geforce rtx 2060
Ram - 16gb of Corsair vengeance pro
Power supply - Vega supernova 750W gold
SSD - crucial ct1000p1ssd8 p1 1TB M.2 (2280) NVMe Pcie ssd
Cpu - amd ryzen 5 5600 x

 

[kurdtnz]

Please list your full system specs, cpu, gpu, motherboard etc.

 

[PLEASE HELP!!!!!]

Specs are
Mother board - asus prime amd b550m-a
Graphics card - gigabyte geforce rtx 2060
Ram - 16gb of Corsair vengeance pro
Power supply - Vega supernova 750W gold
SSD - crucial ct1000p1ssd8 p1 1TB M.2 (2280) NVMe Pcie ssd
Cpu - amd ryzen 5 5600 x

 

[CountMike]

Specs are
Mother board - asus prime amd b550m-a
Graphics card - gigabyte geforce rtx 2060
Ram - 16gb of Corsair vengeance pro
Power supply - Vega supernova 750W gold
SSD - crucial ct1000p1ssd8 p1 1TB M.2 (2280) NVMe Pcie ssd
Cpu - amd ryzen 5 5600 x

BIOS may need an update. If MB was made more than a year ago it may not have appropriate BIOS version.

 

[Dragos Manea]

Not all USB are bios activated, if you have plug your keyboard in USB 2.0 or try all usb 3.0

EDIT: One more thing, after you change usb plug you must restart PC or else it will not be picked up.

 

[PLEASE HELP!!!!!]

I’ve tried my keyboard in all the usb sockets, I’ve also used another keyboard

 

[PLEASE HELP!!!!!]

I don’t know how to update my bios if neither of my keyboards will work with the pc

 

[CountMike]

I don’t know how to update my bios if neither of my keyboards will work with the pc

Did you at least reset CMOS after final assembly ?

 

[PLEASE HELP!!!!!]

Did you at least reset CMOS after final assembly ?

I don’t know what that is, I’m a hood pc builder. How do I do that

 

[PLEASE HELP!!!!!]

Noob*

 

[CountMike]

I don’t know what that is, I’m a hood pc builder. How do I do that

There's two pins on MB marked Clr_CMOS, somewhere at bottom right, Make sure that power is right off at PSU and connect those 2 pins with screwdriver for few seconds.

 

[PLEASE HELP!!!!!]

There's two pins on MB marked Clr_CMOS, somewhere at bottom right, Make sure that power is right off at PSU and connect those 2 pins with screwdriver for few seconds.

I’ll give it a try now

 

[PLEASE HELP!!!!!]

I’ll give it a try now

Didn’t work unfortunately

 

[PLEASE HELP!!!!!]

When I was browsing parts on Amazon I saw this motherboard and the reviews said that it was compatible with a ryzen 5 without bios update but on the box it says that it’s compatible with ryzen 3rd generation. Could this be the problem?

 

[kurdtnz]

Yes, it needs the BIOS update to run the 5600X

 

[PLEASE HELP!!!!!]

But I can’t update the bio if I don’t have a compatible cpu already correct?
so I’ll have to get a new motherboard that will support it

 

[kurdtnz]

Looking at your motherboards support page, unfortunately your board doesnt support BIOS Flash,(which makes updating the BIOS a little more complicated.) And yes, like you say, you would need a previous generation cpu in order to update it.

 

[PLEASE HELP!!!!!]

Looking at your motherboards support page, unfortunately your board doesnt support BIOS Flash,(which makes updating the BIOS a little more complicated.) And yes, like you say, you would need a previous generation cpu in order to update it.

I seriously cannot thank you enough, you’ve been such a massive help.
not very happy with Amazon straight up lying to me lol

 

[kurdtnz]

Just look out for the 'Ryzen 5000 ready' sticker on the box if you plan on returning this one and buying a new one and you should be good to go.

 

[CountMike]

I seriously cannot thank you enough, you’ve been such a massive help.
not very happy with Amazon straight up lying to me lol

As I said before, it depends when MB was manufactured but don't expect Amazon to check each MB or even box, they don't make them, they just sell someone else's products. Except for delivery and taking money, don't expect anything else from them

 

[PLEASE HELP!!!!!]

As I said before, it depends when MB was manufactured but don't expect Amazon to check each MB or even box, they don't make them, they just sell someone else's products. Except for delivery and taking money, don't expect anything else from them

Yeah that’s true, it’s more so the consumers I’m mad at, because they are the ones that said that it is ryzen 5000 ready.
Massive thanks to the both of you

 

[CountMike]

Yeah that’s true, it’s more so the consumers I’m mad at, because they are the ones that said that it is ryzen 5000 ready.
Massive thanks to the both of you

To Amazon, products are just QR and/or barcode.