new pc can't install windows 7

pokketo

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Feb 14, 2016
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i got problem, i bought brand new pc without win7/win10 i got from friend official windows 7 disc.
when i insert disc....
Status: 0xc00000e9
Info: An unexpected I/O error has occurred"
i know its hardware problem but there is any way how to fix it ? because if i use warranty i need to wait 1 month.
thanks.
soryy bad english
m/b MSI AMD A68H SFM2+ MATX/A68HM-P33 V2
hard drive 1TB 7200RPM SATA3 64MB cache Western Digital Blue

 

clutchc

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You've got a mixture of numbers there for your motherboard. Is this your m/b? https://www.msi.com/product/motherboard/A68HM-P33-V2.html#hero-overview
...or is this your board? http://food4gamers.com/mb_amd_a68h_sfm2_matxa68hm_k_asus

Either way, the problem sounds either HDD/Optical Drive related or the DVD is corrupt.
If you don't have access to another Win7 installation disk, you can download the .ISO file and burn one here if you have a product key. https://www.microsoft.com/en-us/software-download/windows7
Of course, you'll need access to a working PC to do this.

Btw, why do you automatically suspect a hdwr. issue? Is there a problem with the computer?
 

pokketo

Reputable
Feb 14, 2016
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4,510
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there is no system, but i can boot bios

 

clutchc

Titan
Ambassador
You've got a mixture of numbers there for your motherboard. Is this your m/b? https://www.msi.com/product/motherboard/A68HM-P33-V2.html#hero-overview
...or is this your board? http://food4gamers.com/mb_amd_a68h_sfm2_matxa68hm_k_asus

Either way, the problem sounds either HDD/Optical Drive related or the DVD is corrupt.
If you don't have access to another Win7 installation disk, you can download the .ISO file and burn one here if you have a product key. https://www.microsoft.com/en-us/software-download/windows7
Of course, you'll need access to a working PC to do this.

Btw, why do you automatically suspect a hdwr. issue? Is there a problem with the computer?
 

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