Question New PC crashes randomly

Jun 13, 2021
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Hey.

[I have been looking at other threads but they don't help me so i needed to make my own thread].

I bought this new pc a month ago. Sometimes when i don't use the pc or when i am playing a game it crashes randomly on me, the screen freeze's and i don't know what the problem might be.
I've not overclocked it. At first i thought that i might be overheating but then i checked and the fans seem to be working fine and the temp is normal, even in high demanding games.
I've also checked if any sectors on my SSD are broken but it is fine.


My specs are:
AMD Ryzen™ 5 : 3600
GeForce RTX 2060
16 GB Ram

What is my problem?
(I will be adding CPU-Z info as well).
CPU-Z =
View: https://imgur.com/a/XomPISn

Any answer will be helpful!
// Alexandra.
 

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