Built a PC a few weeks ago. Ran with no issues - playing games, browsing web, spotify, etc. A week ago or so it crashed- just restarted, no blue screen, and has been crashing ever since. At first it would sometimes crash before I could log in. Mostly straight to restart, sometimes with a blue screen. It would crash after being idle on the desktop for a minute or two. It would crash the moment I tried to open chrome or spotify.
Now after reseating the heat sink, I thought I solved the issue - it ran for a good 15 min while I tried different things. I started downloading a couple things, and it crashed again. I restarted and it lasted 5 min. Restarted again, now it's back to how it was before, barely lasting a minute before crashing again.
I have reinstalled windows, no difference. I tried one stick of ram at a time, no difference. In safe mode it wont crash while idle, but it crashed when I tried to open spotify. Took mobo battery out for ten min, no difference. I'm lost.
r5 3600
g.skill ram, 3600
msi bazooka max wifi
Temp in bios is around 32 degrees. Temp in hwmonitor earlier when I could actually use it for a couple minutes at a time, was around 40.
Very confused. Hardware? Software?
I would really appreciate someone helping me until we can get it fixed. I'm actually making this post for a friend, I'm the one who put his PC together. Please let me know what other info I can get you in order to help us, thanks.
Edit:
So today we tried a different drive, tried ubuntu, tried my psu, tried my gpu, and still have the same issue. I'm certain now, after having it happen with ubuntu as well, that it's a hardware issue. This makes sense right?
I tried each stick of ram one at a time, but still want to try a different friend's ram just to be sure (I'm still using ddr3). Which leaves just the cpu and mobo left. How do I figure out which one it is so I can return the correct one?
Now after reseating the heat sink, I thought I solved the issue - it ran for a good 15 min while I tried different things. I started downloading a couple things, and it crashed again. I restarted and it lasted 5 min. Restarted again, now it's back to how it was before, barely lasting a minute before crashing again.
I have reinstalled windows, no difference. I tried one stick of ram at a time, no difference. In safe mode it wont crash while idle, but it crashed when I tried to open spotify. Took mobo battery out for ten min, no difference. I'm lost.
r5 3600
g.skill ram, 3600
msi bazooka max wifi
Temp in bios is around 32 degrees. Temp in hwmonitor earlier when I could actually use it for a couple minutes at a time, was around 40.
Very confused. Hardware? Software?
I would really appreciate someone helping me until we can get it fixed. I'm actually making this post for a friend, I'm the one who put his PC together. Please let me know what other info I can get you in order to help us, thanks.
Edit:
So today we tried a different drive, tried ubuntu, tried my psu, tried my gpu, and still have the same issue. I'm certain now, after having it happen with ubuntu as well, that it's a hardware issue. This makes sense right?
I tried each stick of ram one at a time, but still want to try a different friend's ram just to be sure (I'm still using ddr3). Which leaves just the cpu and mobo left. How do I figure out which one it is so I can return the correct one?
Last edited:
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