Hi,
I put together a PC for my boyfriend about 1 month ago and since the start random hard freezes occur (meaning I have to shut the PC down via pressing the power button).
These freezes occur randomly, sometimes there a no freezes for a couple of days and then it suddenly freezes again. Also we had freezes while in idle, during gaming and once after booting up in the Windows Login screen.
I have read many posts and articles about such freezes but none of the proposed solutions did the trick.
The system:
intel i5-10600K
ASUS ROG STRIX Z490G-WiFi
Corsair Vengeance LPX 32GB (2x16GB) DDR4 3200MHz
ASUS PH-GTX1050Ti-4G
Crucial MX500 1TB SSD
Corsair CX650M Power Supply
The GPU and old PSU were taken from the previous computer but after suspecting the PSU as the cause of the freezes I bought the mentioned Corsair CX650M with no improvement. The GPU has also been exchanged temporarily but no luck in avoiding the freezes.
After the freezes occured the first two times I stress tested CPU (Prime95), GPU (Unigine) and RAM (Memtest86) with no problems, no components were overheating or seemed unstable.
BIOS is on the newest version and all drivers are up-to-date. I looked into Windows energy settings but no improvement, the Event Log only shows the unexpected shutdown as a critical error but no other leads here. I looked into the BIOS settings for my RAM and changed the "auto" settings to manually set 3200MHz and 1.35V, as it says on the motherboard's support page regarding my memory.
What I found interesting was that, when testing the RAM sticks seperatly (stick 1 in slot 2 and next stick 2 in slot 4) the system froze quite quickly, with option 1 maybe after 5 minutes and with option 2 after roughly 30 minutes. That led me to the conclusion that it's no faulty RAM stick, but maybe I overlooked some settings in the BIOS regarding my RAM? It could have been coincidence but the normally the freezes happen every other day and not two freezes in the span of one hour.
I am back to the two RAM sticks inserted (correct slots as the mainboards manual says) and tried the "XMP II" setting ASUS offers in their BIOS (XMP without ASUS optimizing) to try and avoid any "auto" settings which may disturb the RAM, but just about an hour ago the next freeze occured (went 2 days without one beforehand).
I really can't be sure it's the RAM but maybe someone here has experience with something similar and can give me some advice. Thanks!
I put together a PC for my boyfriend about 1 month ago and since the start random hard freezes occur (meaning I have to shut the PC down via pressing the power button).
These freezes occur randomly, sometimes there a no freezes for a couple of days and then it suddenly freezes again. Also we had freezes while in idle, during gaming and once after booting up in the Windows Login screen.
I have read many posts and articles about such freezes but none of the proposed solutions did the trick.
The system:
intel i5-10600K
ASUS ROG STRIX Z490G-WiFi
Corsair Vengeance LPX 32GB (2x16GB) DDR4 3200MHz
ASUS PH-GTX1050Ti-4G
Crucial MX500 1TB SSD
Corsair CX650M Power Supply
The GPU and old PSU were taken from the previous computer but after suspecting the PSU as the cause of the freezes I bought the mentioned Corsair CX650M with no improvement. The GPU has also been exchanged temporarily but no luck in avoiding the freezes.
After the freezes occured the first two times I stress tested CPU (Prime95), GPU (Unigine) and RAM (Memtest86) with no problems, no components were overheating or seemed unstable.
BIOS is on the newest version and all drivers are up-to-date. I looked into Windows energy settings but no improvement, the Event Log only shows the unexpected shutdown as a critical error but no other leads here. I looked into the BIOS settings for my RAM and changed the "auto" settings to manually set 3200MHz and 1.35V, as it says on the motherboard's support page regarding my memory.
What I found interesting was that, when testing the RAM sticks seperatly (stick 1 in slot 2 and next stick 2 in slot 4) the system froze quite quickly, with option 1 maybe after 5 minutes and with option 2 after roughly 30 minutes. That led me to the conclusion that it's no faulty RAM stick, but maybe I overlooked some settings in the BIOS regarding my RAM? It could have been coincidence but the normally the freezes happen every other day and not two freezes in the span of one hour.
I am back to the two RAM sticks inserted (correct slots as the mainboards manual says) and tried the "XMP II" setting ASUS offers in their BIOS (XMP without ASUS optimizing) to try and avoid any "auto" settings which may disturb the RAM, but just about an hour ago the next freeze occured (went 2 days without one beforehand).
I really can't be sure it's the RAM but maybe someone here has experience with something similar and can give me some advice. Thanks!