Question New PC. Graphics card turns on but no monitor output. Is my GPU installed correctly? I have tested 2 GPUs.

Sep 30, 2019
3
0
10
0
Hardware (all brand new):

MOBO: ASUS X570-P with Ryzen 3600

GPU: RTX 2060 SUPER Gigabyte 8GB OC.



Problem 1: I didn't hear the satisfying "click" when I inserted the GPU into the top slot. Nonetheless, the locking mechanism worked and the GPU is in place, but no "click" sound.

Problem 2: When I turned on PC, the GIGABYTE logo turned on (indicating power is being received), but my monitor does not receive any video signal. Have tested on the TV too, same thing.



What I have done:

- I have tried two different PCIE slots with two different GPUs (other is GTX 680 - is this too old for X570?).

- Reset CMOS by removing battery for 60 secs.

- Multiple monitors/HDMI cables.



Is my GPU even installed correctly? Is there supposed to be a gap here? PLEASE HELP!!!

View: https://imgur.com/a/kMeGdnk




and yes HDMI is connected to GPU.
 

OllympianGamer

Commendable
Dec 22, 2016
156
26
1,640
11
Hardware (all brand new):

MOBO: ASUS X570-P with Ryzen 3600

GPU: RTX 2060 SUPER Gigabyte 8GB OC.



Problem 1: I didn't hear the satisfying "click" when I inserted the GPU into the top slot. Nonetheless, the locking mechanism worked and the GPU is in place, but no "click" sound.

Problem 2: When I turned on PC, the GIGABYTE logo turned on (indicating power is being received), but my monitor does not receive any video signal. Have tested on the TV too, same thing.



What I have done:

- I have tried two different PCIE slots with two different GPUs (other is GTX 680 - is this too old for X570?).

- Reset CMOS by removing battery for 60 secs.

- Multiple monitors/HDMI cables.



Is my GPU even installed correctly? Is there supposed to be a gap here? PLEASE HELP!!!

View: https://imgur.com/a/kMeGdnk




and yes HDMI is connected to GPU.
Do you hear any beeps when you turn on the system?
 

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