Hello,
I built a new PC a little over a week ago and on two different occasions, I've experienced my PC hard freezing while playing a game. No blue screen, it just completely locks up and I am forced to hold down the power button to reboot. I am pretty concerned because this is a brand-new build with all brand-new components. BIOS is up to date, all drivers are up to date, Windows 11 is up to date. All temperatures are good and nothing is coming close to overheating. I ran Windows' memory diagnostic and it found no errors. I also ran Prime95 torture test for a couple hours and found no problems. I know that it's preferable to run Prime95 for at least 12 hours, but from what I understand... if something is critically wrong, it's usually detected in the first hour or so. I did have issues with the RAM when XMP was first enabled. The RAM is rated to run at 3600 mhz but the system would not post with the RAM set to 3600 mhz. I had to clear CMOS and lower the RAM to 3200 mhz to get my system to post and then I lowered the RAM speeds down to 3000 mhz to ensure further stability. All components of the system are listed below. Any help or advice would be much appreciated. I'm definitely not an expert at this kind of thing and I still have much to learn.
Case: NZXT H7 Elite
CPU: Ryzen 5600x
GPU: 6600 XT
RAM: Corsair Vengeance RGB Pro 16GB (2x8GB) DDR4 3600
PSU: Corsair RMX Series (2021), RM750x, 750 Watt, Gold,
Motherboard: Asus ROG Strix B550 Gaming - A
Storage: Samsung 980 Pro 1 TB NVME
I built a new PC a little over a week ago and on two different occasions, I've experienced my PC hard freezing while playing a game. No blue screen, it just completely locks up and I am forced to hold down the power button to reboot. I am pretty concerned because this is a brand-new build with all brand-new components. BIOS is up to date, all drivers are up to date, Windows 11 is up to date. All temperatures are good and nothing is coming close to overheating. I ran Windows' memory diagnostic and it found no errors. I also ran Prime95 torture test for a couple hours and found no problems. I know that it's preferable to run Prime95 for at least 12 hours, but from what I understand... if something is critically wrong, it's usually detected in the first hour or so. I did have issues with the RAM when XMP was first enabled. The RAM is rated to run at 3600 mhz but the system would not post with the RAM set to 3600 mhz. I had to clear CMOS and lower the RAM to 3200 mhz to get my system to post and then I lowered the RAM speeds down to 3000 mhz to ensure further stability. All components of the system are listed below. Any help or advice would be much appreciated. I'm definitely not an expert at this kind of thing and I still have much to learn.
Case: NZXT H7 Elite
CPU: Ryzen 5600x
GPU: 6600 XT
RAM: Corsair Vengeance RGB Pro 16GB (2x8GB) DDR4 3600
PSU: Corsair RMX Series (2021), RM750x, 750 Watt, Gold,
Motherboard: Asus ROG Strix B550 Gaming - A
Storage: Samsung 980 Pro 1 TB NVME
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