New PC, no monitor signal, red light on motherboard

Jfreezy

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Dec 20, 2014
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Within the past month I bought all new parts for a new build except for HDD, ODD, PSU, and wireless card which all worked well on a previous machine. After building and trying to boot, everything appeared to be powered up, all fans were lit and working, case fan/light controls working, GPU power light was on and fans were spinning, CPU water cooler sounded like it was working, optical drive opened and closed, but I had no signal on my monitor which was plugged in via HDMI to my GPU, and there was a bright red light on my motherboard next to "BIOS_B_LED1." I don't have a motherboard speaker so I didn't have any boot sounds to clue me.

Not knowing what this light meant and unable to find anything online about an issue like that, I tried to narrow down hardware issues. Since I knew my PSU worked and was plenty powerful, and knew I was very careful with the brand new CPU and installed it correctly after double-checking the pins, I tried every possible combination with and without the GPU. Tried HDMI, VGA, DVI, tried just the onboard motherboard DVI, re-seated and re-plugged the GPU, no changes. I re-seated the RAM, nothing, tried with one stick of RAM, tried with RAM from a previous working PC, no changes. Tried with no hard drives plugged in, no change. Took everything out to double-check the seating and I found a loose standoff in the bottom of the case. This worried me that something on the motherboard may have shorted. Assumed that regardless something might be screwy with the motherboard so I sent it back for an RMA.

Almost two weeks later, just got the replacement motherboard (or what I would assume was a replacement), re-installed everything after triple-checking for anything loose or sketchy in the case; everything's clean. Double-checked all connections, gave it another go, and absolutely the same exact thing as before. No signal to monitor, bright red light next to "BIOS_B_LED1." What am I missing or doing wrong, or what should I suspect is bad hardware-wise? I need to figure this out soon so that if it is a hardware issue I can get it replaced quickly as time is slipping away since the original purchase.

Specs of everything in the system are as follows. Unless notated, everything is brand new -

Corsair Carbide Series 500R ATX Mid Tower Case
ASRock Fatal1ty Z97 Killer LGA 1150 Intel Z97 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard
Intel Core i5-4690K Devil's Canyon Quad-Core 3.5GHz LGA 1150 Processor
CORSAIR Hydro Series H75 CW-9060015-WW Water/Liquid CPU Cooler 120 MM
G.SKILL Ripjaws X Series 16GB (2 x 8GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model F3-12800CL10D-
ASUS DirectCU II OC R9290-DC2OC-4GD5 Radeon R9 290 4GB 512-Bit GDDR5 PCI Express 3.0 Video Card
SAMSUNG 840 EVO MZ-7TE250BW 250GB SATA 6Gb/s 1x nm Samsung Toggle DDR 2.0 3-Bit MLC NAND Flash Memory (400Mbps) SSD
Western Digital WD Black WD1002FAEX 1TB 64MB Cache SATA 6.0Gb/s HDD (Worked from previous PC, 3 years old)
RAIDMAX RX-850AE 850W ATX12V v2.3 / EPS12V SLI Certified CrossFire Ready 80 PLUS GOLD Certified Modular Active PFC Power Supply (Worked from previous PC, >1 year old)
SAMSUNG DVD Burner SATA Model SH-224DB/BEBE - OEM (Worked from previous PC, >1 year old)
Zonet ZEW1690 PCI Wireless Adapter (Worked from previous PC, 3 years old)
Windows 7 Professional 64-bit, already installed on HDD, disc in the ODD, not installed on SSD yet (since I can't even get to BIOS)

To recap my troubleshooting thus far -

1. Checked, re-checked, re-connected, re-re-checked power to CPU, motherboard, GPU, monitor, PSU
2. Checked and re-seated GPU, RAM
3. Tried HDMI, DVI, VGA connections to GPU, tried without GPU with onboard graphics
4. Triple-checked motherboard seating/standoff placement
5. Tried booting with one stick of RAM, and one stick of RAM that had worked on previous PC
6. Double-checked seating/installation of CPU, verified that no pins are bent, no excess thermal paste anywhere
7. Made sure that I was well-grounded when handling installation and was careful with components
8. Followed front panel plugging in as closely as I could tell as far as polarity etc.
9. Double-checked that no lose parts are laying around in the case or anything
10. Tried booting with no hard drives plugged in
11. Replaced (presumably) motherboard, no change

This is my first complete solo build (I've had help on a couple previous builds) so I'm not the biggest expert and if I'm missing something having to do with BIOS settings I simply don't know better. I have seen and participated in plugging in and installing multiple PCs though and am confident in how everything is put together. I just don't know why it would not even get signal to the monitor at all when it looks like everything is working and have no idea what the red LED means. Something tells me it might be something to do with a weird way the BIOS is set up or maybe some hard drive configuration or something, but I came here because if it has something to do with that then I am pretty much lost as far as how to fix it and could use step-by-step help from people who know what they're talking about.

Thank you so much in advance to whoever can try to help me out.



 
Solution
I am fairly confident that this is nevertheless BIOS issue. I've been digging up different forums and they all say it's BIOS related issue.

References:
https://bitcointalk.org/index.php?topic=198002.0;all
http://www.techrepublic.com/forums/questions/monitor-not-displaying-anything-after-motherboard-exchange/
http://www.tomshardware.co.uk/answers/id-2066613/asus-z87-motherboard-display-red-dram-light.html
http://www.overclock.net/t/1354418/red-light-on-motherboard-and-no-display-output
http://www.sevenforums.com/pc-custom-builds-overclocking/340089-red-lights-motherboard-new-build.html
http://www.hardwarecanucks.com/forum/troubleshooting/27955-asus-maximus-cpu-led-red-monitor-detects-no-signal.html...
That means with the 1.30 v update, those two processors became supported for the mobo and the bios. Now we need to determine what version of BIOS do you have. Do you have any other cpu's that are supported for the LGA 1150 socket? I'm afraid that your mobo doesn't have the required bios version which means your computer is 'bricked' for the time-being. You need to determine your BIOS version.

EDIT: Try the GPU on another machine too if it works, if you need some more power, plug the PSU to it as well.
 
The sticker on the BIOS chipset says P1.30. I have a i5-2500K from my previous PC but that's for 1155.

Edit: Unfortunately the purpose of this build is to replace a dying motherboard from the previous machine so I wouldn't have anything to test it with. I just figured if I'm not even using the GPU, plugged straight into onboard motherboard video and still nothing's different, that it's probably not the GPU.

It's like 5am here so I'll check back in the morning.
 
DOUBLE-EDIT: This guide seems to be pretty decent as well, try those steps and let me know if anything changed. (reference: http://www.tomshardware.co.uk/faq/id-1753671/bench-troubleshooting.html).

I'm wondering if your version actually should be 1.5 since it says that there were some updates there. Do you happen to have any Celeron processors hanging around? Celerons have LGA 1150 too so that mobo supports Celeron processors too. I have a feeling that this is a BIOS fault and if you have a Celeron, then you could flash the newest BIOS version onto your mobo.

EDIT: Just read your post about not being related to GPU, this issue. It's either your mobo is a wreck or the BIOS version doesn't support your CPU. I'd go for flashing the BIOS to the newest version, just to be sure. Try to get a Celeron LGA 1150 processor from somewhere (they shouldn't cost much either) and flash the BIOS and let me know if that worked.
 
See that's the kind of thing I know nothing about. I don't know the first thing about "flashing the BIOS" and could use a little guidance. Isn't that something that could completely screw the system if it gets botched? So I would get another processor to get it to boot to then update the BIOS?
 
Just saw this page, is Devil's Canyon not similar to Haswell at all in terms of compatibility?

http://www.asrock.com/mb/Intel/Fatal1ty%20Z97%20Killer/?cat=CPU

That would be great to know if the CPU is simply not compatible so I can get right on replacing it. I just wonder why it would have that BIOS_B light.

Edit- Says on the product page with a main bullet point that it's Haswell. I really feel like I'm just confusing myself with frustration at this point.
 
Thank you very much; I appreciate you taking the time to try to help walk me through this. I wasn't getting any help anywhere else and I'm about to fly out for a week and need to determine if I can get the system up and running at all so that I can get a return RMA for the motherboard while I'm gone. So I just went ahead and grabbed another motherboard/processor at Micro Center and I'm gonna go put all that together real quick and see if it'll work before I leave. That way if something is screwy from then on at least I don't have to do the two week mailing game to get it squared away. I'm really not sure why I chose to get a motherboard/processor online. Kind of a big mistake imo.

Sorry I couldn't be patient enough to experiment with it; I've got work to do on it soon and I couldn't drag it out forever. Thanks again for trying to help though! You've been very patient and helpful and I learned a thing or two.
 
It's been my pleasure helping you and I'm very glad to hear you've learned a thing or two. I'm sorry that I couldn't have been more of help, I tried the best I could. It seems that I will go to home tomorrow and then I can do more research on your problem
problem. I promise we will find a solution.
 
I don't even freaking know right now. I just went to Micro Center and got another ASRock Z97 Motherboard, and a Intel i7-4790K Haswell. It was on the compatibility list. Brand new. Exact. Same. Thing. Put everything together, plugged everything in, no signal to monitor, red light at the same spot on this motherboard. What the hell am I doing. Guess I'll go through the same motions again when I get back of trying without the GPU, trying with the GPU from my other PC that worked, but something tells me I'm just screwed every which way and I can get brand new of every kind of part and it'll still do this.
 
I am fairly confident that this is nevertheless BIOS issue. I've been digging up different forums and they all say it's BIOS related issue.

References:
https://bitcointalk.org/index.php?topic=198002.0;all
http://www.techrepublic.com/forums/questions/monitor-not-displaying-anything-after-motherboard-exchange/
http://www.tomshardware.co.uk/answers/id-2066613/asus-z87-motherboard-display-red-dram-light.html
http://www.overclock.net/t/1354418/red-light-on-motherboard-and-no-display-output
http://www.sevenforums.com/pc-custom-builds-overclocking/340089-red-lights-motherboard-new-build.html
http://www.hardwarecanucks.com/forum/troubleshooting/27955-asus-maximus-cpu-led-red-monitor-detects-no-signal.html
http://forums.legitreviews.com/about15919.html

There are a few CPU and heatsink related problems which might be your case too. I will get back home from work and I'll be able to assist you more.
 
Solution


So, have you had any luck?

I have the almost same order you had and when I boot up the computer, I get a bright red solid light. The screen won't connect and the computer tends to "reboot" itself as I'm watching it happen.

I have the exact same case, MOBO, CPU, and memory as you.

Edit: I would try to flash my BIOS to a newer version, but I can't get the monitor to see the computer. I've left just the MOBO & CPU in, but no luck. Should I try taking out the CPU and just booting with the MOBO?? Grrrrr.
 
To be more specific:

CPU: Intel Core i5-4690K Devil's Canyon Quad-Core 3.5GHz LGA 1150 Desktop Processor BX80646I54690K
Memory: G.SKILL Sniper Series 16GB (2 x 8GB) 240-Pin DDR3 SDRAM DDR3 1866 (PC3 14900) Desktop Memory Model F3-1866C9D-
Motherboard: ASRock Fatal1ty Z97 Killer LGA 1150 Intel Z97 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard
Case: Corsair Carbide Series 500R Arctic White Steel / Plastic ATX Mid Tower Gaming Case
CPU cooler: Cooler Master Hyper 212 EVO - CPU Cooler with 120 mm PWM Fan
Power supply: Antec BP550 Plus 550W Continuous Power ATX12V V2.2 80 PLUS Certified Modular Active PFC Power Supply - Intel Haswell ...
Video Card: SAPPHIRE DUAL-X 100373L Radeon R9 280 3GB 384-Bit GDDR5 PCI Express 3.0 CrossFireX Support Video Card
SSD: Crucial MX100 CT256MX100SSD1 2.5" 256GB SATA III MLC Internal Solid State Drive (SSD)
DVD Drive: ASUS DVD-Writer Black SATA Model DRW-24F1ST - OEM

Picture of the red light in question: http://i.imgur.com/zDTyoII.png

 

Sorry I forgot to update. I've been on my new working PC for a couple months now.

It turned out to have nothing to do with all of the above. I got fed up and took it to my local micro center for troubleshooting, and turns out the wireless card that was previously in my other machine had corrupted and kept this one from postin signal to the monitor. I had never seen anything like it or known that a wireless card could even be that disruptive to a system booting, so it was the last thing I suspected yet the simplest fix. Took out the wireless card and it booted just fine.

Anyway just so people don't see this thread and think it had anything to do with BIOS stuff etc., apparently check for faulty old peripherals and PCI-E stuff if you have a similar issue while you're troubleshooting.