Question New PC randomly reboot and BSOD

[federr7]

hi lately i have been having problems with my pc randomly rebooting or giving me BSOD driver irql not less or equal or page fault in nonpaged area, the computer was assembled around 1 and a half years ago but the reboot problem lasts several months. Sometimes I have a BSOD 1 time a day, up to multiples in an hour. I mainly have problems when I use photoshop, or the app crashes without saving, reboots without warning or BSOD.
I reinstalled windows many times, and the problem persist, something even with my pc IDLE or just using web browser


Specs are
Windows 10
CPU ryzen 7 5800x
Motherboard Asrock b550 phantom gaming 4/ac
GPU: MSI Gaming Radeon RX 6700 XT
M.2 nmvd Intel 660p

Things ive tried doing to fix the random reboots:

Reinstalling Windows 5 times
Reformatted the SSD, Reinstalled GPU driver,Several times, even avoid using drivers
Deep cleaned the PC
Replaced the PSU with a new one in case this was the problem.

I am currently monitoring if my problem is my motherboard or the cpu but I don't know how to read the CPUID numbers. My brother is not an expert but he said to me The voltage CPU VCORE may be the problem. it goes from 0.6 to 2.4 . But I don't know please someone explain me


this image where taken one after the other with seconds between

 

[Lutfij]

Welcome to the forums, newcomer!

I reinstalled windows many times
Where did you source the installer for the OS? Did you install the OS in an offline mode, later manually installing all drivers meant for your platform, in an elevated command, i.e, Right click installer>Run as Administrator?

Would be a good idea to show what Device Manager looks like.

When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard?

 

[Misgar]

CPUID HWMonitor is known for exaggerating maximium (peak) values, but it's quite normal for CPU voltages to range from 0.8 to 1.5V, depending on activity.

The voltage drops when the CPU is idle (0.8V) and goes up when it's busy (1.5V). It changes all the time.

If you're overclocking your system memory (RAM) with XMP, switch it off. Check for BSODs.

If you've got 4 DIMMs installed, remove two DIMMs. Check for BSODs.

If you have a "low-Tier" (poor quality) PSU, it could have a negative effect on stability, expecially if the capacitors inside have started to dry up.

Are you using OpenCL or OpenGL GPU acceleration in Photoshop?

 

[federr7]

CPUID HWMonitor is known for exaggerating maximium (peak) values, but it's quite normal for CPU voltages to range from 0.8 to 1.5V, depending on activity.

The voltage drops when the CPU is idle (0.8V) and goes up when it's busy (1.5V). It changes all the time.

If you're overclocking your system memory (RAM) with XMP, switch it off. Check for BSODs.

If you've got 4 DIMMs installed, remove two DIMMs. Check for BSODs.

If you have a "low-Tier" (poor quality) PSU, it could have a negative effect on stability, expecially if the capacitors inside have started to dry up.

Are you using OpenCL or OpenGL GPU acceleration in Photoshop?

thanks for reply. Currently I never used OC and I don't care about it really, I think XMP is not able but will check it out in the BIOS. I only use 2 ram modules of 16gm each.
PSU is brand new Aerocool mirage 850W +80gold.
Normally Photoshop use openCL as default.
IS correct I think CPUIH is exaggerating the values. Here with HWinfo64 is showing a better normal value running in paralell with CPUID

 

[Misgar]

One way to see if XMP memory overclocking is enabled would be to check the RAM clock frequency. Assuming you're using DDR4, stock JEDEC speeds are likely to be 2133 or 2400MT/s.

If your RAM is running at 3000MT/s or higher, it's probably being overclocked with XMP. It's quite possible to get a perfectly stable XMP overclock, but some processor intensive apps can expose any over-enthusiastic tweaking.

I'm using the latest Studio driver for my Nvidia GPU in a Photoshop rig, as opposed to the more common Nvidia Gaming driver. In theory, developers should find studio drivers more stable than gaming drivers. It might be worth checking the AMD web site to see if they have their own set of studio drivers for your card.

Another stability tip which helped me on long video render sessions was to reduce to the maximum power of my Nvidia GPU down to 95% in MSI Afterburner. I was using some particularly flaky development software in 2022 and this reduced the number of crashes significantly, at the expense of slightly longer render times.