New PC showing A9 error on msi h81i motherboard when ssd in

[olitoby12345]

Quite recently, I built a hackintosh for my blind brother. I put hackintosh on a kingston v300 ssd. Later on, he asked me to put windows on using bootcamp however this resulted in the pc always booting into windows and making the only way to boot into mac os, using a usb stick with the clover bootloader on. We then decided that we would rescue his Crucial mx100 256GB ssd. We reinstalled windows and put it on the kingston ssd, overwriting the mac os. We then put mac os on the crucial ssd. After installing drivers, we had to restart the pc, and when it did, we got a black screen, apart from a A9 error in the bottom right. My motherboard is an MSI H81I Mini-ITX. I googled the error, and apparently, it was a sata problem. I tinkered with the pc, using different sata cables, and moved the cables into different sockets on the motherboard. Eventually I found that unplugging the Crucial MX100 SSD would make the pc able to boot. I then tested the ssd on a different PC (A macbook pro (Late 2013)), and the ssd was read perfectly, and seemed to be working fine. I ran first aid on it to attempted to repair it, and apparently everything was fine, so I plugged the ssd in the PC (internally) and still it would show a black screen with a A9 error. I then tried using the usb adaptor for this drive, and windows did not read it, after a restart, the A9 error would continue to show. Could anyone tell me why I get this error on this PC, but not others, and how I could fix it. I am quite new to PC building and therefore might need instructions on certain things. Thanks.

 

[Boogieman_WD]

Hey there, olitoby12345.

Basically from what I've seen this might be a GPU or motherboard incompatibility issue. Check out this thread: https://www.reddit.com/r/buildapc/comments/2r070h/how_to_fix_the_bios_a9_error_on_my_gb_x99_ud3_mobo/. I'd recommend that you try those options - disconnect the GPU to see if you'd be OK with th on-board one; try resetting your BIOS (you can do that by removing the CMOS battery and placing it back in); try updating your BIOS if possible.
Ultimately if none of that works for you, I'd advise you to get in touch with the motherboard manufacturer's customer support and ask for further assistance, to see if the guys there have the answer for you.

Hope that helps. Please let me know how everything goes.
Boogieman_WD

 

[olitoby12345]

Hey there, olitoby12345.

Basically from what I've seen this might be a GPU or motherboard incompatibility issue. Check out this thread: https://www.reddit.com/r/buildapc/comments/2r070h/how_to_fix_the_bios_a9_error_on_my_gb_x99_ud3_mobo/. I'd recommend that you try those options - disconnect the GPU to see if you'd be OK with th on-board one; try resetting your BIOS (you can do that by removing the CMOS battery and placing it back in); try updating your BIOS if possible.
Ultimately if none of that works for you, I'd advise you to get in touch with the motherboard manufacturer's customer support and ask for further assistance, to see if the guys there have the answer for you.

Hope that helps. Please let me know how everything goes.
Boogieman_WD

I removed the circular battery on my motherboard, booted up, shutted down and put it back in. I then used msi live update 6 to update bios (hopefully it worked). I then put the drive in, and bingo, it showed up on bios. When I was on windows however, it didnt show up. Even worse, after restarting, the A9 error reappeared.
Thanks anyway

 

[Boogieman_WD]

I see. If you couldn't get an answer from the CS teams for the motherboard and the GPU, you could take the whole build to a computer service shop so that the guys there can diagnose all the components and find out if there's anything wrong with any of them.

Please let me know what happens.