[SOLVED] New pc slightly underperforming

[alii98]

Hi,I bought a prebuilt gaming pc this august with the following components
i5 9400F 3.9ghz 70C in games
asrock phantom gaming rx 580 oc 8gb 1380mhz core clock,2000mhz memory clock
16gb ram ddr4 2666mhz dual channel
Inter-Tech Argus APS-620W psu
1tb ssd and 2tb hdd
here are the temps and settings

https://imgur.com/a/5GBmgld

View: https://imgur.com/a/5GBmgld

I modified the gpu fans from msi afterburner since and it barely reaches 80C now
in cs go I get like 250 fps on average with 1080p max graphics except msaa which is set on 4x
for honor - 80-100 max graphics except supersampling and dynamic shadows,which are to high or medium
gta 5 60-80 fps online with max graphics except advanced
dark souls 3 60fps with max graphics
forza horizon 3 55-70 with max graphics except msaa
dmc 5 80-120 fps with max graphics
battlefield 1 70-90 fps with max graphics
the witcher 3 50-60 with tweaked graphics,anti aliasing and shadows being downed to be able to get this fps
the forest 55-70 fps with high graphics except shadows,anti aliasing and grass density
The thing is that,compared to other tests on youtube and my friend's pc that has a fx 6300,gtx 1060 3gb and 8gb of ram,he sometimes gets more fps,in for honor and gta the fps sometimes exceeds 20-30 fps
my drivers are up to date and I am out of ideas of what I could do
Any help?

 

[Vic 40]

One that psu would i replace.

Can you make a list of system specs like this?

download hwinfo,
install and open it=click run,
close the top window which is the system summary,
in the main window at the left top click "save report",
at the bottom of the next window check "sSummary for Clipboard",
after that you'll see what's in the pc,
copy by clicking "copy to clipboard" and rightclick+paste in your next respons

Before closing the "system summary", look in the lefthand low quarter what bios you run and see if it is the latest, also want to see if ram really runs dualchannel and what speeds.

Migth well be that fps you get are about what could be expected with the RX 580.

 

[Doh Calson Njeh]

Hello.Please my on board NIC would not connect to other computers on the same LAN,what could be the problem?

 

[Vic 40]

Hello.Please my on board NIC would not connect to other computers on the same LAN,what could be the problem?

Make your own thread,do not hijack one from someone else,

Systems

forums.tomshardware.com

 

[Saga Lout]

Hello.Please my on board NIC would not connect to other computers on the same LAN,what could be the problem?

As Vic 40 said, you need to open a thread of your own and that way, you'll get more answers.

My take on this problem is in the Network settings in Control Panel. Look for the permissions and make sure they mirror the other machines..

 

[alii98]

One that psu would i replace.

Can you make a list of system specs like this?


Before closing the "system summary", look in the lefthand low quarter what bios you run and see if it is the latest, also want to see if ram really runs dualchannel and what speeds.

Migth well be that fps you get are about what could be expected with the RX 580.

I checked the bios version and it is not the latest,but on update notes it is the latest with system performance improvements
mine is 0418

https://imgur.com/a/vGjnOrG

View: https://imgur.com/a/vGjnOrG


CPU: Intel Core i5-9400F (Coffee Lake-S, U0)
2900 MHz (29.00x100.0) @ 3887 MHz (39.00x99.7)
Motherboard: ASUS PRIME H310M-K R2.0
BIOS: 0418, 09/13/2018
Chipset: Intel H310C (Kaby Lake)
Memory: 16384 MBytes @ 1329 MHz, 16-18-18-36
- 8192 MB PC23900 DDR4 SDRAM - Corsair CMK16GX4M2D3000C16
- 8192 MB PC23900 DDR4 SDRAM - Corsair CMK16GX4M2D3000C16
Graphics: ASRock RX 580 Phantom Gaming X
AMD Radeon RX 580, 8192 MB GDDR5 SDRAM
Drive: Patriot Burst, 937.7 GB, Serial ATA 6Gb/s @ 6Gb/s
Drive: ST2000DM008-2FR102, 1953.5 GB, Serial ATA 6Gb/s @ 6Gb/s
Sound: Intel Kaby Lake - High Definition Audio / cAVS (Audio, Voice, Speech) [A0]
Sound: ATI/AMD Bermuda/Ellesmere - High Definition Audio Controller
Network: RealTek Semiconductor RTL8168/8111 PCI-E Gigabit Ethernet NIC
OS: Microsoft Windows 10 Professional (x64) Build 18362.535 (1903/May 2019 Update)

 

[Vic 40]

I would still update to the latest bios,how scary that may seem to do,it is if done right no problem.

Just put the unpacked/unzipped bios file on an empty usb stick,find under "Tools" in the bios the "Easy Flash" tool and use it to update the bios.

See you also don't have the latest windows,
Get the Windows 10 November 2019 Update

Can try and set in the bios under the "AI Tweaker" de "Power savings and Performance mode" to "Performance mode",see if that helps with performance.Do this in windows as well.

Also update all drivers for the above parts=motherboard (mainly Chipset and Lan) and gpu.
PRIME H310M-K R2.0 Driver & Tools | Moederbord | ASUS Nederland
and for gpu,
AMD Drivers and Support for Radeon, Radeon Pro, FirePro, APU, CPU, Ryzen, desktops, laptops

to see what temps are in the pc can you use Hwinfo too,

open Hwinfo,
check "sensors-only",
click "run".

 

[alii98]

isn't this kinda overkill?
my friend didn't do any of it
plus I am really scared of the bios update,and I don't see how could it help the system performance if it doesn't say it does
the drivers are up to date
and in bios I remember checking for performance,and in windows it is the same...
the temps are very good though

 

[Vic 40]

I can't say how your friend set his pc up so can only give advice to you. If you dont take it is that up to you. 🙂

 

[alii98]

he didn't really do anything compared to me...
installed windows,drivers and that's it,he did not do anything special

 

[Vic 40]

If i can't even to get you to update the bios and windows i don't know what to do ...

You'll just have to live with it i guess.

Nothing personal,but if you ask advice and you disregard it then what do you expect?

 

[alii98]

well the bios just doesn't make sense,since it's a pretty recent update I guess...
but the windows update didn't even show up
I will make the windows update,despite me having a pretty updated one

 

[Vic 40]

For bios d they more than just performance like stability updates awhich well make your system run smoother.

 

[alii98]

I doubt it will make my system have 20-30+ fps
I am not taking the risk for the bios update...