Question New RAM doesn’t work in my PC, don’t know why, advice ?

Nov 28, 2020
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Hi Guys

my brother is upgrading my Desktop PC with an SSD, all working fine

my PC comes with 4 x slots
It already has 2 x 2GB ram installed

Bought myself 2 x 4GB ram to put in the other 2 slots, when it’s installed the computer turns on but screen is blank, take the new ram out and screen works


any idea why this is happening?

the new RAM I ordered was DDR2 800mhz 240 pin PC2-6400 https://www.ebay.co.uk/itm/Saniter-...-/191802693799?_trksid=p2349624.m46890.l49292

my PC ram on its specs says the above, but says 400mhz
is this why the new ram isn’t working? 😳
I’m not good with computers lol!
Here is a screenshot of my PC screen specs
https://photos.app.goo.gl/oW8SHggiooLvFWVr5

I can’t find 2 x 4GB Ram sticks anywhere for DDR2 400mhz PC2-6400, it don’t exist ?
 
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