New RAM - reboot loop/no monitor - STUCK

[goodnessbeni44]

Hi all,

First time poster, long time reader. I've been through the several similar topics on this but can't find a fix that is working for me.

I have a custom built Windows 10 machine that I built about 1 year ago and I just bought some new RAM to upgrade from 16gb to 32gb. The new RAM is exactly the same as the old - Ballistix Sport DDR4 -2400, 2 8GB sticks.

I took the usual precautions and installed the 2 new sticks - When I turned it all back on I was getting no signal to the monitor. I took the new sticks out and tried again, everything was fine.

I took out the old sticks and put the 2 new ones in their place to see if the new sticks were the issue, but it worked fine.

Then when I restarted it got stuck in a reboot loop and would restart itself after 2-3 seconds continuously.

I have reset the CMOS and tried all combinations of RAM new and old.

I have managed to get the computer running normally again using just one stick of RAM. So it's at least comforting to know that I have broken something along the way.

I ran the memory diagnostics with the 1 stick in and no problems came up.

I'm at a real loss here and I really need to get this all working because I have a video editing job to finish. Any help would be hugely appreciated.

other Specs:
Windows 10
CPU: Intel i7-7700 3.6ghz
GPU: GeForce GTS 1060 6GB
Motherboard: Gigabyte GA B250 - HD3P

Thank you!
Ben

 

[jacobweaver800]

Hi all,

First time poster, long time reader. I've been through the several similar topics on this but can't find a fix that is working for me.

I have a custom built Windows 10 machine that I built about 1 year ago and I just bought some new RAM to upgrade from 16gb to 32gb. The new RAM is exactly the same as the old - Ballistix Sport DDR4 -2400, 2 8GB sticks.

I took the usual precautions and installed the 2 new sticks - When I turned it all back on I was getting no signal to the monitor. I took the new sticks out and tried again, everything was fine.

I took out the old sticks and put the 2 new ones in their place to see if the new sticks were the issue, but it worked fine.

Then when I restarted it got stuck in a reboot loop and would restart itself after 2-3 seconds continuously.

I have reset the CMOS and tried all combinations of RAM new and old.

I have managed to get the computer running normally again using just one stick of RAM. So it's at least comforting to know that I have broken something along the way.

I ran the memory diagnostics with the 1 stick in and no problems came up.

I'm at a real loss here and I really need to get this all working because I have a video editing job to finish. Any help would be hugely appreciated.

other Specs:
Windows 10
CPU: Intel i7-7700 3.6ghz
GPU: GeForce GTS 1060 6GB
Motherboard: Gigabyte GA B250 - HD3P

Thank you!
Ben

You have it booted currently with 1 stick? I would try booting with 1 stick for each stick you have, this will tell you if any of your sticks are dead which could be causing the issue, sometimes sticks are dead from the factory.

 

[goodnessbeni44]

Hi Jacob,

Thanks for your reply.

I did manage to successfully boot with the new sticks in place of the old ones, before I got stuck in the boot loop. So I'm quite confident it's not the sticks that have caused the problem.

I have now managed to boot with the two original sticks in place, so I guess I am back to square one.

Maybe there is a certain procedure to adding new RAM with this motherboard? I can't find the instruction manual though and nothing online.

Thanks again

 

[goodnessbeni44]

Updates: Ok guys, I took some compressed air to the RAM slots this morning and that seems to have solved everything. All 4 sticks working in all available slots.

I was tearing my hair out about this yesterday and looking at it calmly this morning I tried the thing I probably should have done first.

You live and learn.

 

[jacobweaver800]

Updates: Ok guys, I took some compressed air to the RAM slots this morning and that seems to have solved everything. All 4 sticks working in all available slots.

I was tearing my hair out about this yesterday and looking at it calmly this morning I tried the thing I probably should have done first.

You live and learn.

Ha, I actually had the same issue yesterday as well, I had replaced a dimm of DDR3 and it couldn't detect and It was working ram because I had just pulled it back out of that system, turned out there was dust in the slots.