new ram stick not working

K_Tray

Reputable
Dec 2, 2016
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4,510
Several weeks ago i've bought a 4gb stick and tried to install it.
My problem is that whenever the new ram stick is on the moteher board, it won't boot up: fans are spinning but no graphics on my monitor.
i have made sure that cpu is compatible, i have made sure that my frequency is correct, i tried to change the slots and even tried to install both old and new ram sticks.
nothing.
Please help me!

CPU: Intel Core 2 QuadCPU Q8300 @2.5Ghz ~2.5GHz
NEW RAM: KVR13N9S8/4 1333MHz
MOTHER BOARD: G41M-VS3
Windows 10 Pro 64 bit
 


If by chips you mean those black things (i apologize for ignorance) both ram have chips on one side only.
My old ram is KVR 1066D3S8N7/2G



 


so the solution is to buy a new, compatible ram stick or new mother board?