Hi Guys,
I have a very annoying problem and after several tests in order to figure it out I am out of ideas. I ordered a new 16GB RAM kit last week to upgrade from my Corsair LPX 3000 C16 to G.Skill Trident 3200 C14 RGB (both two 8GB modules) but the new RAM is causing strange behaviour. The issue is this:
-When I turn on the computer it suddenly turns back off after 1 seconds and restarts normally after a couple of seconds.
-After that everything seems to be fine but when I restart windows (windows menu->restart) it turns off again for a couple of seconds and then restarts normally.
-If I put the computer to sleep (windows menu->sleep) everything is fine and if I wake it up and restart it (windows menu->restart) it doesn't turn off but if I restart again without putting it to sleep before it does turn off.
So
start=shutdown and turn on
restart= shutdown and turn on
sleep+restart=no shutdown
sleep+restart+restart=shutdown and turn on
I tried with only one module at a time and the problem was not there anymore so it's only with the 2x8GB.
Since my old Corsair LPX 3000 C16 is not doing this shutdown issue I decided to order a Corsair LPX 3200 C14 RGB but I get the exact same issue that I have with the G.Skill kit. I did the same tests and no difference at all the shutdown happens in the same condition that I listed above.
Also the problem happens whatever I reset the BIOS to default or if I load the xmp profile. My old Corsair 3000 C16 was OC at 3200MHz and as I said no problem at all with this kit so it's unlikely to be the frequency. It's why I suspect that it's either the RGB or the Latency because those are the only differences with my old kit. My power supply is a 650 Watt and an online power supply calculator says that I need 520 Watt for my system so I should have more than enough. I also tried to disable AURA and Fast Boot in the BIOS but it didn't do any difference.
I am really desperate and I would apreciate if someone could give me a hint. Thanks!
My Specs:
Thermaltake Versa N21 Onyx Edition case
ASUS ROG Crosshair VII Hero
AMD Ryzen 3700x
NZXT Kraken X52 cooler
(2x8 Gb Corsair Vengeance LPX DDR4 3000 C16 (no problem))
(2x8 Gb Corsair Vengeance LPX RGB DDR4 3200 C14 (problem))
(2x8 Gb G.Skill Trident RGB DDR4 3200 C14 (problem))
Samsung 970 EVO Plus - 1TB PCIe NVMe - M.2 Internal SSD (system drive)
Seagate Barracuda 2TB ST2000DM008 (backup drive)
Gigabyte GTX 1080
Corsair CX650 PSU
I have a very annoying problem and after several tests in order to figure it out I am out of ideas. I ordered a new 16GB RAM kit last week to upgrade from my Corsair LPX 3000 C16 to G.Skill Trident 3200 C14 RGB (both two 8GB modules) but the new RAM is causing strange behaviour. The issue is this:
-When I turn on the computer it suddenly turns back off after 1 seconds and restarts normally after a couple of seconds.
-After that everything seems to be fine but when I restart windows (windows menu->restart) it turns off again for a couple of seconds and then restarts normally.
-If I put the computer to sleep (windows menu->sleep) everything is fine and if I wake it up and restart it (windows menu->restart) it doesn't turn off but if I restart again without putting it to sleep before it does turn off.
So
start=shutdown and turn on
restart= shutdown and turn on
sleep+restart=no shutdown
sleep+restart+restart=shutdown and turn on
I tried with only one module at a time and the problem was not there anymore so it's only with the 2x8GB.
Since my old Corsair LPX 3000 C16 is not doing this shutdown issue I decided to order a Corsair LPX 3200 C14 RGB but I get the exact same issue that I have with the G.Skill kit. I did the same tests and no difference at all the shutdown happens in the same condition that I listed above.
Also the problem happens whatever I reset the BIOS to default or if I load the xmp profile. My old Corsair 3000 C16 was OC at 3200MHz and as I said no problem at all with this kit so it's unlikely to be the frequency. It's why I suspect that it's either the RGB or the Latency because those are the only differences with my old kit. My power supply is a 650 Watt and an online power supply calculator says that I need 520 Watt for my system so I should have more than enough. I also tried to disable AURA and Fast Boot in the BIOS but it didn't do any difference.
I am really desperate and I would apreciate if someone could give me a hint. Thanks!
My Specs:
Thermaltake Versa N21 Onyx Edition case
ASUS ROG Crosshair VII Hero
AMD Ryzen 3700x
NZXT Kraken X52 cooler
(2x8 Gb Corsair Vengeance LPX DDR4 3000 C16 (no problem))
(2x8 Gb Corsair Vengeance LPX RGB DDR4 3200 C14 (problem))
(2x8 Gb G.Skill Trident RGB DDR4 3200 C14 (problem))
Samsung 970 EVO Plus - 1TB PCIe NVMe - M.2 Internal SSD (system drive)
Seagate Barracuda 2TB ST2000DM008 (backup drive)
Gigabyte GTX 1080
Corsair CX650 PSU