New setup , no sound

[bigplays]

Hello everyone ,

Just finished putting together my new pc and i cannot for the love of me get the sound to work.

I double checked my cables and connections and everything seems to be in place. I only use

a headset since my monitor doesn't have built in speakers but they are working just fine since

i tested them on a laptop. I plug them in both in the front and in the back panel jacks but nothing

pops up on the screen and off course no sound. I tried uninstalling and reinstalling the Realtek

driver but no improvements. Also it keeps using as default a Realtek digital output and i managed to

add speakers. I would like to mention that on my device manager i have some unresolved issues namely

Ethernet controller , PCI controller , SM BUS controller which need drivers but i couldn't find them online

although i don't know if they are mandatory. My OS is Windows 7 64bit , Motherboard ASUS P8Z77 V-PRO with

an I5-3570k. Any suggestions from you experienced fellas will be greatly appreciated , it is really driving me

crazy. Thanks in advance!

 

[cball1311]

Here is the canadian ASUS page that has the drivers for that motherboard. Give them a try and see what happens.

http://ca.asus.com/en/Motherboards/Intel_Socket_1155/P8Z77V_PRO/#download

 

[bigplays]

Thank you for the fast response cball1311 , already had tried that but did it anyway, tried installing a previous

version aswell but same thing still. My default media output is Realtek high definition audio (optical) which i have

no idea what it is. Anyway my rear and front jacks still are unresponsive.

 

[cball1311]

When you plug in your headset, does the speakers come up in the audio mixer. If so, right click on them and set them to default.

 

[bigplays]

No they don't. I was searching for possible connectivity issues but i really doubt it since both the front and rear
jacks don't work and i only hooked up the front one.

EDIT: i also forgot to mention that i have no POST sound whatsoever . could it be a wrong cabling on my part?

 

[cball1311]

No, POST sounds come from internal speaker. Has nothing to do with integrated audio. Did you resolve all the driver problems that you were having with the device manager. I would try to get them working and then come back to the sound.

 

[bigplays]

Will try to resolve them and i will post the results , thank you for you time man.

 

[bigplays]

So i managed to deal with all the yellow exclamation marks in device manager apart from SM BUS controller.

I read that downloading the chipset driver would deal with that but it did not . I know my hardware IDs but

i can't find the drivers. Do you think the bus controller can be affecting my sound? anyway the hardware ids are

PCI\VEN_8086&DEV_1E22&SUBSYS_84CA1043&REV_04
PCI\VEN_8086&DEV_1E22&SUBSYS_84CA1043
PCI\VEN_8086&DEV_1E22&CC_0C0500
PCI\VEN_8086&DEV_1E22&CC_0C05

 

[cball1311]

It could be. You downloaded the 200 and some odd MB chipset driver? If you did, this should have fixed it.

 

[bigplays]

Device manager is indeed fixed but sound is not once again. Could i have done something wrong with the cabling

that screwed it up?? As fas as i know i only plugged in HD audio from the front panel to the motherboard as far

as sound goes. Speakers still are "unplugged" and the jacks won't recognize whatever audio device i plug in.

 

[getochkn]

It shouldn't say optical if you just plugging in headphones. Optical is a digital connection, headphone jacks are analog.

 

[bigplays]

Does it matter if i switch between HD or AC97 front panel in realtek? In AC option i can

switch to speakers in default audio output but still there is no audible sound from my

headset. It's a really desperate situation.

 

[bigplays]

Do you guys think i would benefit if i bought a new dedicated sound card?? So as to override this problem,

since i am not able to fix it so far.

 

[Dperry918]

Im having the exact same problem with an identical setup with what you have listed, I have looked days end on how to fix this also.

 

[bigplays]

It's really weird of a problem i have tried literally everything. I will let you know if i get it working somehow.

 

[Dperry918]

Please do, im probably gonna start a new thread to see if anyone else knows anything, check in on it every now and then.

 

[jnkweaver]

Are you sure you have your front panel wires connected correctly?

 

[bigplays]

Are you sure you have your front panel wires connected correctly?

I admit being a newbie and this is my first build but i double checked the connections also according to

the motherboard manual and it seems right. Also , i imagine that if i did the cabling wrong , it would only

affect the front panel audio jacks which is not the case. Both front and back jacks are unresponsive when

i plug my device(s) in.

 

[jnkweaver]

What OS are you using?

So you installed the Realtek audio drivers?

 

[Dperry918]

Me and him both have installed the drives and are having identical issues.

 

[cball1311]

Then I would either RMA the board and get another one, maybe a different brand or get a cheap 7.1 digital sound card.

 

[jnkweaver]

Your have AC97 set in the Bios for audio?

 

[jnkweaver]

Thank you for the fast response cball1311 , already had tried that but did it anyway, tried installing a previous

version aswell but same thing still. My default media output is Realtek high definition audio (optical) which i have

no idea what it is. Anyway my rear and front jacks still are unresponsive.

You say the default output is Realtek .... optical. What other choices are available?

 

[Dperry918]

Then I would either RMA the board and get another one, maybe a different brand or get a cheap 7.1 digital sound card.

I wouldnt think it would be a motherboard problem with me and him having identical issues but you never know both our chipsets could be bad.

 

[bigplays]

You say the default output is Realtek .... optical. What other choices are available?

Sorry for the somewhat late response , my OS is windows 7 64bit , i have the choice to switch between HD audio and

AC97. The other devices are several Digital audio (HDMI) and Speakers. I managed to put speakers as default with selecting

AC97 front panel through realtek but it still doesn't "see" my headset when i plug it in. The sound at the right bottom corner

seems to be responding ( green bar hopping ) but no audible sound of course. Thank you for the time you took to help me ,

i really appreciate it. Also do you think i should get a new sound card as cball suggested ? because it's far easier than

replacing the motherboard.

EDIT : The only selections when i went into bios at startup are : HD audio controller enabled , Front panel type (AC97 or HD) ,

SPDIF Type (SPDIF/HDMI). I didn't mention earlier that i kept my quite old HDD for my new setup but i don't know if that's of

any importance.