New Sony VAIO Laptop, wireless will not connect!

Toggle sidebar Toggle sidebar
Status
Not open for further replies.
G

Guest

Guest
Archived from groups: comp.sys.laptops (More info?)

Bought my daughter a new laptop, a Sony VGN-B55G VAIO. Ethernet connects to
my ADSL router but wireless will connect but not get a network address
(static does not work either), other PC's connect using Netcomm USB wireless
adapters but the Netcomm adapters will not work in the Sony laptop.

Any ideas?

Thanks.

Pete
 
G

Guest

Guest
Archived from groups: comp.sys.laptops (More info?)

Pete D wrote:
>
> Bought my daughter a new laptop, a Sony VGN-B55G VAIO. Ethernet connects to
> my ADSL router but wireless will connect but not get a network address
> (static does not work either), other PC's connect using Netcomm USB wireless
> adapters but the Netcomm adapters will not work in the Sony laptop.

What OS? Is your firewall enabled?

Notan
 
G

Guest

Guest
Archived from groups: comp.sys.laptops (More info?)

"Notan" <notan@ddress.com> wrote in message
news:426C3C7C.F2121A52@ddress.com...
> Pete D wrote:
>>
>> Bought my daughter a new laptop, a Sony VGN-B55G VAIO. Ethernet connects
>> to
>> my ADSL router but wireless will connect but not get a network address
>> (static does not work either), other PC's connect using Netcomm USB
>> wireless
>> adapters but the Netcomm adapters will not work in the Sony laptop.
>
> What OS? Is your firewall enabled?
>
> Notan

XP, disable all security on laptop and router wireless connection, the
laptop can "see" the wireless access point and gets stuck acquiring "network
address", basicly it never gets an IP address and it looks like it is a
problem with the laptop although the laptop will connect over ethernet
perfectly.
 
A

Andrew

Distinguished
Mar 31, 2004
2,439
0
19,780
Archived from groups: comp.sys.laptops (More info?)

Pete D <no@email.com> wrote:
: Bought my daughter a new laptop, a Sony VGN-B55G VAIO. Ethernet connects to
: my ADSL router but wireless will connect but not get a network address
: (static does not work either), other PC's connect using Netcomm USB wireless
: adapters but the Netcomm adapters will not work in the Sony laptop.

Are you sure your router does not have MAC Address Filtering (where
you must choose which computers to allow on the wireless network)
turned on? What about WEP or WPA encryption? Or is your wireless
network completely open?

When the Sony has connected to the wireless network (but without an
address), do this:

Start -> Run
type "cmd" and Enter key

You're in a command window.

in the command window, type "ipconfig" and type the Enter key.

No IP address?

What type of router is it? 802.11b or 802.11g? The laptop is most
likely g but that should be compatible with b.

Besides a software enable, is there a toggle switch or button on the
Sony somewhere to turn on the wireless card? Are you sure it's on?

Have you tried taking the laptop to a place like Starbucks that has
WiFi and see if you can connect? Starbucks isn't free WiFi but you
can at least get a signup screen for free and if that works, you know
the laptop wireless is at least working.

Andrew
--
----> Portland, Oregon, USA <----
*******************************************************************
----> http://www.bizave.com <---- Photo Albums and Portland Info
----> To Email me remove "MYSHOES" from email address
*******************************************************************
 
G

Guest

Guest
Archived from groups: comp.sys.laptops (More info?)

"Andrew" <usenetMYSHOES@bizaveMYSHOES.com> wrote in message
news:caczcasdaxczcasd90303622811@bizaveMYSHOES.com...
> Pete D <no@email.com> wrote:
> : Bought my daughter a new laptop, a Sony VGN-B55G VAIO. Ethernet connects
> to
> : my ADSL router but wireless will connect but not get a network address
> : (static does not work either), other PC's connect using Netcomm USB
> wireless
> : adapters but the Netcomm adapters will not work in the Sony laptop.
>
> Are you sure your router does not have MAC Address Filtering (where
> you must choose which computers to allow on the wireless network)
> turned on? What about WEP or WPA encryption? Or is your wireless
> network completely open?
>
> When the Sony has connected to the wireless network (but without an
> address), do this:
>
> Start -> Run
> type "cmd" and Enter key
>
> You're in a command window.
>
> in the command window, type "ipconfig" and type the Enter key.
>
> No IP address?
>
> What type of router is it? 802.11b or 802.11g? The laptop is most
> likely g but that should be compatible with b.
>
> Besides a software enable, is there a toggle switch or button on the
> Sony somewhere to turn on the wireless card? Are you sure it's on?
>
> Have you tried taking the laptop to a place like Starbucks that has
> WiFi and see if you can connect? Starbucks isn't free WiFi but you
> can at least get a signup screen for free and if that works, you know
> the laptop wireless is at least working.
>
> Andrew

Ethernet works perfectly.

MAC address filtering is disabled

802.11b IP address not needed as I am running a DHCP server on the router,
even when I put in a static address on the laptop it still comes up with
"limited or no connectivity".

Other PC's login to the router just fine using Netgear USB wireless adapters
just fine, with security or without. .
 
G

Guest

Guest
Archived from groups: comp.sys.laptops (More info?)

Pete D wrote:
> "Andrew" <usenetMYSHOES@bizaveMYSHOES.com> wrote in message
> news:caczcasdaxczcasd90303622811@bizaveMYSHOES.com...
>> Pete D <no@email.com> wrote:
>>> Bought my daughter a new laptop, a Sony VGN-B55G VAIO. Ethernet
>>> connects to my ADSL router but wireless will connect but not get a
>>> network address (static does not work either), other PC's connect
>>> using Netcomm USB wireless adapters but the Netcomm adapters will
>>> not work in the Sony laptop.
>>
>> Are you sure your router does not have MAC Address Filtering (where
>> you must choose which computers to allow on the wireless network)
>> turned on? What about WEP or WPA encryption? Or is your wireless
>> network completely open?
>>
>> When the Sony has connected to the wireless network (but without an
>> address), do this:
>>
>> Start -> Run
>> type "cmd" and Enter key
>>
>> You're in a command window.
>>
>> in the command window, type "ipconfig" and type the Enter key.
>>
>> No IP address?
>>
>> What type of router is it? 802.11b or 802.11g? The laptop is most
>> likely g but that should be compatible with b.
>>
>> Besides a software enable, is there a toggle switch or button on the
>> Sony somewhere to turn on the wireless card? Are you sure it's on?
>>
>> Have you tried taking the laptop to a place like Starbucks that has
>> WiFi and see if you can connect? Starbucks isn't free WiFi but you
>> can at least get a signup screen for free and if that works, you know
>> the laptop wireless is at least working.
>>
>> Andrew
>
> Ethernet works perfectly.
>
> MAC address filtering is disabled
>
> 802.11b IP address not needed as I am running a DHCP server on the
> router, even when I put in a static address on the laptop it still
> comes up with "limited or no connectivity".
>
> Other PC's login to the router just fine using Netgear USB wireless
> adapters just fine, with security or without. .

Make sure that the checkbox "Let Windows Manage this Connection" is
checked; the setting 802.11x Authentication is unchecked. In
Administrative Tools/Services, Wireless Zero Configuration service is
set to Automatic start and is running.

Q
 
A

Andrew

Distinguished
Mar 31, 2004
2,439
0
19,780
Archived from groups: comp.sys.laptops (More info?)

Pete D <no@email.com> wrote:
: 802.11b IP address not needed as I am running a DHCP server on the router,
: even when I put in a static address on the laptop it still comes up with
: "limited or no connectivity".

If your router has DHCP setup, then you most definitely should have
the wireless card TCP/IP configured to "get IP address automatically"
and DNS should be set the same way.

When you do that, then you do an "ipconfig" in a command window, what
do you get?

Note: try this:

ipconfig /release
ipconfig /renew

then see what IP address you get. (The "renew" command asks the DHCP
server on your router for a new IP address.)

: Other PC's login to the router just fine using Netgear USB wireless adapters
: just fine, with security or without. .

So does that mean the router security is now "off"? That would be a
good place to start until you get the Sony working at all.

Andrew
--
----> Portland, Oregon, USA <----
*******************************************************************
----> http://www.bizave.com <---- Photo Albums and Portland Info
----> To Email me remove "MYSHOES" from email address
*******************************************************************
 
G

Guest

Guest
Archived from groups: comp.sys.laptops (More info?)

"Andrew" <usenetMYSHOES@bizaveMYSHOES.com> wrote in message
news:caxczcasduhj80844222811@bizaveMYSHOES.com...
> Pete D <no@email.com> wrote:
> : 802.11b IP address not needed as I am running a DHCP server on the
> router,
> : even when I put in a static address on the laptop it still comes up with
> : "limited or no connectivity".
>
> If your router has DHCP setup, then you most definitely should have
> the wireless card TCP/IP configured to "get IP address automatically"
> and DNS should be set the same way.
>
> When you do that, then you do an "ipconfig" in a command window, what
> do you get?
>
> Note: try this:
>
> ipconfig /release
> ipconfig /renew
>
> then see what IP address you get. (The "renew" command asks the DHCP
> server on your router for a new IP address.)
>
> : Other PC's login to the router just fine using Netgear USB wireless
> adapters
> : just fine, with security or without. .
>
> So does that mean the router security is now "off"? That would be a
> good place to start until you get the Sony working at all.

Yes well thats exactly where I am, secuity off and it does not connect, I
can "see" someone elses unsecured home wireless network but cannot connect
to that either.
 
G

Guest

Guest
Archived from groups: comp.sys.laptops (More info?)

Pete D wrote:
>
> "Andrew" <usenetMYSHOES@bizaveMYSHOES.com> wrote in message
> news:caxczcasduhj80844222811@bizaveMYSHOES.com...
> > Pete D <no@email.com> wrote:
> > : 802.11b IP address not needed as I am running a DHCP server on the
> > router,
> > : even when I put in a static address on the laptop it still comes up with
> > : "limited or no connectivity".
> >
> > If your router has DHCP setup, then you most definitely should have
> > the wireless card TCP/IP configured to "get IP address automatically"
> > and DNS should be set the same way.
> >
> > When you do that, then you do an "ipconfig" in a command window, what
> > do you get?
> >
> > Note: try this:
> >
> > ipconfig /release
> > ipconfig /renew
> >
> > then see what IP address you get. (The "renew" command asks the DHCP
> > server on your router for a new IP address.)
> >
> > : Other PC's login to the router just fine using Netgear USB wireless
> > adapters
> > : just fine, with security or without. .
> >
> > So does that mean the router security is now "off"? That would be a
> > good place to start until you get the Sony working at all.
>
> Yes well thats exactly where I am, secuity off and it does not connect, I
> can "see" someone elses unsecured home wireless network but cannot connect
> to that either.

Are all your SSIDs the same?

Notan
 
G

Guest

Guest
Archived from groups: comp.sys.laptops (More info?)

"Andrew" <usenetMYSHOES@bizaveMYSHOES.com> wrote in message
news:caxczcasduhj80844222811@bizaveMYSHOES.com...
> Pete D <no@email.com> wrote:
> : 802.11b IP address not needed as I am running a DHCP server on the
> router,
> : even when I put in a static address on the laptop it still comes up with
> : "limited or no connectivity".
>
> If your router has DHCP setup, then you most definitely should have
> the wireless card TCP/IP configured to "get IP address automatically"
> and DNS should be set the same way.
>
> When you do that, then you do an "ipconfig" in a command window, what
> do you get?
>
> Note: try this:
>
> ipconfig /release
> ipconfig /renew
>
> then see what IP address you get. (The "renew" command asks the DHCP
> server on your router for a new IP address.)
>
> : Other PC's login to the router just fine using Netgear USB wireless
> adapters
> : just fine, with security or without. .
>
> So does that mean the router security is now "off"? That would be a
> good place to start until you get the Sony working at all.


The laptop came pre-installed with XP SP2, I think I will re-install SP2 by
itself to see what happened, there was some wireless updates that may not
have slipstreamed onto the Sony XP install properly.
 
G

Guest

Guest
Archived from groups: comp.sys.laptops (More info?)

>
> Make sure that the checkbox "Let Windows Manage this Connection" is
> checked; the setting 802.11x Authentication is unchecked. In
> Administrative Tools/Services, Wireless Zero Configuration service is set
> to Automatic start and is running.
>
> Q

Just the way it is, that is why this is so frustrating.
 
G

Guest

Guest
Archived from groups: comp.sys.laptops (More info?)

"Notan" <notan@ddress.com> wrote in message
news:426C77F5.D8FFC7B@ddress.com...
> Pete D wrote:
>>
>> "Andrew" <usenetMYSHOES@bizaveMYSHOES.com> wrote in message
>> news:caxczcasduhj80844222811@bizaveMYSHOES.com...
>> > Pete D <no@email.com> wrote:
>> > : 802.11b IP address not needed as I am running a DHCP server on the
>> > router,
>> > : even when I put in a static address on the laptop it still comes up
>> > with
>> > : "limited or no connectivity".
>> >
>> > If your router has DHCP setup, then you most definitely should have
>> > the wireless card TCP/IP configured to "get IP address automatically"
>> > and DNS should be set the same way.
>> >
>> > When you do that, then you do an "ipconfig" in a command window, what
>> > do you get?
>> >
>> > Note: try this:
>> >
>> > ipconfig /release
>> > ipconfig /renew
>> >
>> > then see what IP address you get. (The "renew" command asks the DHCP
>> > server on your router for a new IP address.)
>> >
>> > : Other PC's login to the router just fine using Netgear USB wireless
>> > adapters
>> > : just fine, with security or without. .
>> >
>> > So does that mean the router security is now "off"? That would be a
>> > good place to start until you get the Sony working at all.
>>
>> Yes well thats exactly where I am, secuity off and it does not connect, I
>> can "see" someone elses unsecured home wireless network but cannot
>> connect
>> to that either.
>
> Are all your SSIDs the same?

Why would you want them that way?
 
G

Guest

Guest
Archived from groups: comp.sys.laptops (More info?)

Pete D wrote:
>
> "Notan" <notan@ddress.com> wrote in message
> news:426C77F5.D8FFC7B@ddress.com...
> > Pete D wrote:
> >>
> >> "Andrew" <usenetMYSHOES@bizaveMYSHOES.com> wrote in message
> >> news:caxczcasduhj80844222811@bizaveMYSHOES.com...
> >> > Pete D <no@email.com> wrote:
> >> > : 802.11b IP address not needed as I am running a DHCP server on the
> >> > router,
> >> > : even when I put in a static address on the laptop it still comes up
> >> > with
> >> > : "limited or no connectivity".
> >> >
> >> > If your router has DHCP setup, then you most definitely should have
> >> > the wireless card TCP/IP configured to "get IP address automatically"
> >> > and DNS should be set the same way.
> >> >
> >> > When you do that, then you do an "ipconfig" in a command window, what
> >> > do you get?
> >> >
> >> > Note: try this:
> >> >
> >> > ipconfig /release
> >> > ipconfig /renew
> >> >
> >> > then see what IP address you get. (The "renew" command asks the DHCP
> >> > server on your router for a new IP address.)
> >> >
> >> > : Other PC's login to the router just fine using Netgear USB wireless
> >> > adapters
> >> > : just fine, with security or without. .
> >> >
> >> > So does that mean the router security is now "off"? That would be a
> >> > good place to start until you get the Sony working at all.
> >>
> >> Yes well thats exactly where I am, secuity off and it does not connect, I
> >> can "see" someone elses unsecured home wireless network but cannot
> >> connect
> >> to that either.
> >
> > Are all your SSIDs the same?
>
> Why would you want them that way?

It's the Service Set Identifier... The wireless equivalent of
Workgroups on a network.

http://www.webopedia.com/TERM/S/SSID.html

Notan

http://compnetworking.about.com/cs/wireless/g/bldef_ssid.htm
 
A

Andrew

Distinguished
Mar 31, 2004
2,439
0
19,780
Archived from groups: comp.sys.laptops (More info?)

Pete D <no@email.com> wrote:
: Yes well thats exactly where I am, secuity off and it does not connect, I
: can "see" someone elses unsecured home wireless network but cannot connect
: to that either.

Yes well I have tried asking you some specific questions and you have
not tried to answer them directly, so I have given up trying to help
you. Best of luck!

Andrew
--
----> Portland, Oregon, USA <----
*******************************************************************
----> http://www.bizave.com <---- Photo Albums and Portland Info
----> To Email me remove "MYSHOES" from email address
*******************************************************************
 
G

Guest

Guest
Archived from groups: comp.sys.laptops (More info?)

"Andrew" <usenetMYSHOES@bizaveMYSHOES.com> wrote in message
news:caxcddaxcaxc2684422811@bizaveMYSHOES.com...
> Pete D <no@email.com> wrote:
> : Yes well thats exactly where I am, secuity off and it does not connect,
> I
> : can "see" someone elses unsecured home wireless network but cannot
> connect
> : to that either.
>
> Yes well I have tried asking you some specific questions and you have
> not tried to answer them directly, so I have given up trying to help
> you. Best of luck!
>

Thanks Andrew but I have not had a chance to check them yet. I have answered
the questions that I could. Bye.
 
G

Guest

Guest
Archived from groups: comp.sys.laptops (More info?)

>> >
>> > Are all your SSIDs the same?
>>
>> Why would you want them that way?
>
> It's the Service Set Identifier... The wireless equivalent of
> Workgroups on a network.

Okay but it gets the name when it sees the network.
 
G

Guest

Guest
Archived from groups: comp.sys.laptops (More info?)

Pete D wrote:
>
> >> >
> >> > Are all your SSIDs the same?
> >>
> >> Why would you want them that way?
> >
> > It's the Service Set Identifier... The wireless equivalent of
> > Workgroups on a network.
>
> Okay but it gets the name when it sees the network.

Are you saying that it's picked up automatically?

If so, then that's not the problem.

Notan
 
G

Guest

Guest
Archived from groups: comp.sys.laptops (More info?)

>> > Are all your SSIDs the same?
>>

Sorry I was thinking of something else but yes they are the same.
 
G

Guest

Guest
Archived from groups: comp.sys.laptops (More info?)

Pete D wrote:
>> Make sure that the checkbox "Let Windows Manage this Connection" is
>> checked; the setting 802.11x Authentication is unchecked. In
>> Administrative Tools/Services, Wireless Zero Configuration service
>> is set to Automatic start and is running.
>>
>> Q
>
> Just the way it is, that is why this is so frustrating.

Time to go back to ground zero. Have a look at this site:
http://www.michna.com/kb/WxNetwork.htm This is the best step-by-step
guide for networking XP. You should also check Sony support for any
system updates that might be relevant to this problem. One issue that I
have seen on several XP installations is that in the Advanced TCP/IP
properties, Ports and Protocols filtering, Filtering is set and Permit
None is toggled. This will cause exactly what you are seeing with these
laptops unless Permit All is set across the board.

Q
 
G

Guest

Guest
Archived from groups: comp.sys.laptops (More info?)

"Notan" <notan@ddress.com> wrote in message
news:426C7E5D.EA9C00B3@ddress.com...
> Pete D wrote:
>>
>> >> >
>> >> > Are all your SSIDs the same?
>> >>
>> >> Why would you want them that way?
>> >
>> > It's the Service Set Identifier... The wireless equivalent of
>> > Workgroups on a network.
>>
>> Okay but it gets the name when it sees the network.
>
> Are you saying that it's picked up automatically?
>
> If so, then that's not the problem.
>
> Notan

I have done a re-install on SP2 and now if I put in a static IP address it
"connects" but still can't get data flowing and I can't ping the laptop from
another PC.
 
G

Guest

Guest
Archived from groups: comp.sys.laptops (More info?)

"Notan" <notan@ddress.com> wrote in message
news:426C80CC.87918031@ddress.com...
> Pete D wrote:
>>
>> >> > Are all your SSIDs the same?
>> >>
>>
>> Sorry I was thinking of something else but yes they are the same.
>
> I'll have to sleep on this. (It's past my bedtime!)
>
> In the meantime, have a look at:
>
> http://compnetworking.about.com/cs/wirelessproducts/g/bldef_wlan.htm
>
> It's got some pretty good info.
>
> Notan

Cheers, thanks a lot. Pete
 
G

Guest

Guest
Archived from groups: comp.sys.laptops (More info?)

I find your comment "Make sure that the checkbox "Let Windows Manage
this Connection" is checked" to be interesting.

I have had nothing but trouble with that, and have had much better
results by leaving it unchecked, which lets the manufacturer's software
(Linksys or D-Link) manage the wireless card instead of the generic
Microsoft software in Windows XP.

And I know many other people (dozens) who have had the same experience.
 
G

Guest

Guest
Archived from groups: comp.sys.laptops (More info?)

One solution/workaround!
Okay... after running into this exact same problem w/ a brandy new
FS550. I can tell you (after about 12 hours of troubleshooting) that
the problem has something to do the WEP encryption. Don't ask me
what, I've given up on that. My solution was to install Intel's
PROSet/Wireless set up program (I had to hook up via the ethernet
connection to do this - confirming that this is not a general
networking problem) and switch to WPA security protocol. Which in
turn caused a chain reaction of having to go download the latest
Netgear drivers for my other laptop and PC to be able to run WPA on
them as well.
As an FYI, I'm running XP Pro SP2 but had the same problem w/ XP Home
before upgrading to Pro (halfway hoping that would fix the problem).
 
G

Guest

Guest
Archived from groups: comp.sys.laptops (More info?)

Hi Windy,

Did actually install the Intel software and still same problem. Tried with
all the different encrytions and with none none have worked.

Thanks anyway.

Cheers.

Pete
"windymac" <windymac@windsurfing-co-dot-com.no-spam.invalid> wrote in
message news:cf390$4276a96d$455da0d2$28852@allthenewsgroups.com...
> One solution/workaround!
> Okay... after running into this exact same problem w/ a brandy new
> FS550. I can tell you (after about 12 hours of troubleshooting) that
> the problem has something to do the WEP encryption. Don't ask me
> what, I've given up on that. My solution was to install Intel's
> PROSet/Wireless set up program (I had to hook up via the ethernet
> connection to do this - confirming that this is not a general
> networking problem) and switch to WPA security protocol. Which in
> turn caused a chain reaction of having to go download the latest
> Netgear drivers for my other laptop and PC to be able to run WPA on
> them as well.
> As an FYI, I'm running XP Pro SP2 but had the same problem w/ XP Home
> before upgrading to Pro (halfway hoping that would fix the problem).
>
 
Status
Not open for further replies.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom