New sound card plays sound but my mic doesn't work?

[JollyJed]

Hey guys,

I bought myself an 'Asus Xonar DG PCI' sound card and installed it today along with the driver but unfortunately its not picking up my mic.. it will play sound but my mic wont work :/ the mic on the headset works perfectly fine as i have tested it on my laptop..

What have i done wrong?

Thanks guys

 

[boosted1g]

Check stupid stuff first, is mic in the mic port, and is it in all the way?

What program are you using to test the mic?

 

[Vahe Bro A]

you see the Sound icon on the bottom right corner of Window's. Right click it and go to Recording Device. Tell me if the Microphone is Checked green

 

[vilikas55]

Hello, Jed.

I assume you run on Windows OS, if not - I am not at power to help you.

I might sound a bit naive, but have you tried fiddling with your sound settings? You can access those in your Notification area, right from task-bar by right-clicking White Speaker Icon and selecting recording devices. When you open the window select recording tab and try speaking into microphone. If you see white bars filling up on one of the rows - click that row and press "Set Default". Also try to reinstall the sound card (remove drivers, take out card, boot pc, shut down pc, put in the soundcard and install drivers) - always worth trying. Then again you could try to install the sound card into your other PC or friend's computer to check if the sound card is at fault, hence making it returnable for warranty. I hope you

 

[JollyJed]

Hey guys heres a gyazo of my recording devices - http://gyazo.com/acebf705c0210848beb5cc1f770e553f

when i speak the green bar doesn't move at all which makes me even more confused. The sound card is playing sound fine it just won't receive any sound from the mic

 

[JollyJed]

As for testing the mic i have just been trying to set it up on teamspeak and using recording devices

 

[vilikas55]

Hey guys heres a gyazo of my recording devices - http://gyazo.com/acebf705c0210848beb5cc1f770e553f

when i speak the green bar doesn't move at all which makes me even more confused. The sound card is playing sound fine it just won't receive any sound from the mic

Did you connect the Mic cable to the sound card you bought and not in the integrated Motherboard's? Just doublecheck, because I've had similar solution myself 😀

 

[SpaceAce912]

Hey I had the same issue with a creative soundblaster card.

If your sound card has an audio panel interface program thing where you can adjust bass/treble/speaker settings open it and look for a tab that deals with the cards INPUTS. This is where i had to tell it that I had plugged a microphone into the jack. Weird but it started working instantly. Hope this helps!!

See the image where there is a tab for the input jacks---second to last option?

 

[JollyJed]

Both wires are definitely connected to the sound card mate, am i right in saying that the only cable that needed to be connected to the sound card is the HD AUDIO cable and nothing else

 

[JollyJed]

Hey I had the same issue with a creative soundblaster card.

If your sound card has an audio panel interface program thing where you can adjust bass/treble/speaker settings open it and look for a tab that deals with the cards INPUTS. This is where i had to tell it that I had plugged a microphone into the jack. Weird but it started working instantly. Hope this helps!!

I have something called Xonar DG Audio center, was it something like that?

 

[Vahe Bro A]

GO into your Bio's and Disable the Onboard Sound. It could be the situation.

 

[Vahe Bro A]

SHould say ONboard Audio - Enable Disable

 

[SpaceAce912]

I have something called Xonar DG Audio center, was it something like that?

It could be for your card. Open that up and look for anything related to your inputs (plugs) and microphone options.

I had to select it as my mic through the windows "Recording Devices" AND through my sound card options.

 

[JollyJed]

SHould say ONboard Audio - Enable Disable

All i could disable was Onboard HD Audio which hasn't changed a thing unfortunately!

 

[JollyJed]

I have something called Xonar DG Audio center, was it something like that?

It could be for your card. Open that up and look for anything related to your inputs (plugs) and microphone options.

I had to select it as my mic through the windows "Recording Devices" AND through my sound card options.

unfortunately there is nothing for inputs 🙁 - http://gyazo.com/29bf553059cd05b6164149cf149311f4

 

[JollyJed]

uninstalled and reinstalled the driver as well as taking it out of the motherboard and back in but it still isn't working :/

 

[Vahe Bro A]

you should call Asus for assistance. they will guid you threw all the trouble shootings and if nothing works then they will tell you that it's the card.

 

[JollyJed]

Well i also bought a usb think that has 2 jack inputs to plug a headset in and its giving me the same problem, i can hear sound through it but my mic wont work :S

 

[littleboat]

im having the same problem as he.... i couldnt rly solve it aswell

 

[littleboat]

ohh wait found the problem
https://www.youtube.com/watch?v=uFtNK6iAF2Q
hope it helps :3