New System

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

Does Dell still give the 30 days to see if your new system is sold
cheaper and you would get a credit? I forgot what you call it. Until
this XPS laptop purchase, I purchased my last several computers as
refurbished.

Thanks Joan

 

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

I think it is 21 days now.
"Joan Hansen" <user@my.net> wrote in message
news:ds91d.24542$ni.13098@okepread01...
> Does Dell still give the 30 days to see if your new system is sold cheaper
> and you would get a credit? I forgot what you call it. Until this XPS
> laptop purchase, I purchased my last several computers as refurbished.
>
> Thanks Joan
>

 

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

Thanks Tom,

Do you call customer service? I did note you must return PC in 21 days now.

Tom Scales wrote:
> I think it is 21 days now.
> "Joan Hansen" <user@my.net> wrote in message
> news:ds91d.24542$ni.13098@okepread01...
>
>>Does Dell still give the 30 days to see if your new system is sold cheaper
>>and you would get a credit? I forgot what you call it. Until this XPS
>>laptop purchase, I purchased my last several computers as refurbished.
>>
>>Thanks Joan
>>
>
>
>

 

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

There is a forum on the Dell Community for this. You ask there. Might still
be 30 days. I might have been thinking of the return policy.

Tom
"Joan Hansen" <user@my.net> wrote in message
news:L6f1d.158898$4o.114445@fed1read01...
> Thanks Tom,
>
> Do you call customer service? I did note you must return PC in 21 days
> now.
>
> Tom Scales wrote:
>> I think it is 21 days now.
>> "Joan Hansen" <user@my.net> wrote in message
>> news:ds91d.24542$ni.13098@okepread01...
>>
>>>Does Dell still give the 30 days to see if your new system is sold
>>>cheaper and you would get a credit? I forgot what you call it. Until
>>>this XPS laptop purchase, I purchased my last several computers as
>>>refurbished.
>>>
>>>Thanks Joan
>>>
>>
>>
>>
>

 

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

From the Dell forum:

Price Protections

You have 30 days from your invoice date to call Dell and request that a
price protection be run on your system. Although this is not a Dell policy,
it is a courtesy that Dell provides. If the overall price of your system
drops over $50, Dell will credit back the difference to your original form
of payment. Promotions and special offers are not included when the price
protection rebate is run. The price protection is a one time offer.





****Once the moderator runs the price protection and replies to you they
cannot run or reprocess it again. If there is no price protection rebate due
and you feel that there is because you see a different price online, please
remember that promotions and special offers are not included in the price
protection. Moderators will not reply to requests that are asking them to
re-run a price protection rebate that has already been run. ****






"Joan Hansen" <user@my.net> wrote in message
news:ds91d.24542$ni.13098@okepread01...
> Does Dell still give the 30 days to see if your new system is sold
> cheaper and you would get a credit? I forgot what you call it. Until
> this XPS laptop purchase, I purchased my last several computers as
> refurbished.
>
> Thanks Joan
>

 

[Guest]

Archived from groups: alt.sys.pc-clone.dell (More info?)

Thanks, Tom and WSZsr

WSZsr wrote:
> From the Dell forum:
>
> Price Protections
>
> You have 30 days from your invoice date to call Dell and request that a
> price protection be run on your system. Although this is not a Dell policy,
> it is a courtesy that Dell provides. If the overall price of your system
> drops over $50, Dell will credit back the difference to your original form
> of payment. Promotions and special offers are not included when the price
> protection rebate is run. The price protection is a one time offer.
>
>
>
>
>
> ****Once the moderator runs the price protection and replies to you they
> cannot run or reprocess it again. If there is no price protection rebate due
> and you feel that there is because you see a different price online, please
> remember that promotions and special offers are not included in the price
> protection. Moderators will not reply to requests that are asking them to
> re-run a price protection rebate that has already been run. ****
>
>
>
>
>
>
> "Joan Hansen" <user@my.net> wrote in message
> news:ds91d.24542$ni.13098@okepread01...
>
>>Does Dell still give the 30 days to see if your new system is sold
>>cheaper and you would get a credit? I forgot what you call it. Until
>>this XPS laptop purchase, I purchased my last several computers as
>>refurbished.
>>
>>Thanks Joan
>>
>
>
>