new user with application problem

[Guest]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

lvee Wrote:
> The first thing I'd do is check the event viewer in administrative
> tools.
> Look for anything with a red error indicator.
> When you look at task manager and you see the same thing listed twice,
> does
> one say 'Not responding'?
>
> Where is/ what is the event viewer?
>
> In the task manager, they both go to not responding.
> With the Adobe problem it also sends something to the Distiller spool
> that locks up and even when I close the application its there and the
> "print job" cannot be deleted, so I need to restart before I can try to
> convert anything else into pdf.
>
> I'll try to find the event viewer. Thanks a lot!


--
imcivilized

 

[Guest]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

Event viewer can be found by clicking on start>administrative tools>event
viewer. What it does is record things like errors, warnings and information
about the operation of your pc.
Click on any of the categories on the left, then on the right you will see
the information. Red indicates an error, yellow is a warning, and the other
is information. Click on a few different things to get an idea of what I
mean.
Post the exact wording and error number, event ID, etc. of the red error
messages...not all of them, but any that pertain to, and coincide with the
times the errors are happening. 2 or 3 should do it.


"imcivilized" <imcivilized.1v47ps@pcbanter.net> wrote in message
news:imcivilized.1v47ps@pcbanter.net...
>
> lvee Wrote:
>> The first thing I'd do is check the event viewer in administrative
>> tools.
>> Look for anything with a red error indicator.
>> When you look at task manager and you see the same thing listed twice,
>> does
>> one say 'Not responding'?
>>
>> Where is/ what is the event viewer?
>>
>> In the task manager, they both go to not responding.
>> With the Adobe problem it also sends something to the Distiller spool
>> that locks up and even when I close the application its there and the
>> "print job" cannot be deleted, so I need to restart before I can try to
>> convert anything else into pdf.
>>
>> I'll try to find the event viewer. Thanks a lot!
>
>
> --
> imcivilized