Question New Webcam changes saturation by itself and then freezes ?

Jun 25, 2022
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I just bought a new Webcam (Hoopson WC-002) and when i try to use in any application it changes the saturation to black and white after a couple of minutes and then after a couple more minutes it freezes.


System info:
I'm using Windows 10
not sure what else is relevant here

I already tried:
  • Restart PC
  • Different USB port
  • Allow camera access
  • Allow apps to access camera
  • Update drivers through device manager
  • Uninstall and check for devices through device manager
  • Disable Antivirus
  • Disabled all non-Windows services to check if a program was interfering
  • Add DWORD(32-bit) EnableFrameServerMode to HKEY_LOCAL_MACHINE > SOFTWARE > WOW6432Node > Microsoft > Windows Media Foundation > Platform and HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows Media Foundation > Platform on the Registry.
  • Running scans on cmd (don't recall them all)
  • Restoring Windows to a previous state
  • Tried on a different PC (Win 7) still same issue so maybe faulty cam?
Thanks in advance for any help and let me know if i should give any more system info in order to help.
 
Last edited:

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