New wifi router causing audio problems

[stinkeyspaz816]

Hey guys I just got a new router dual band r7000 nighthawk, but now my audio seems to have hiccups, doesn't matter if I'm streaming or listing to songs I have on iTunes, wondering if there is something I'm missing on my router that could be causing the problem here, when I turn my wifi off on my computer the problem seems to go away, also happens on my wife's laptop which is also on the wifi. The sound feels like the song is buffering but buffering isn't the problem, both computers are running Windows 10

 

[boosted1g]

Is it online content or local content, you said iTunes, but that alone does not answer my question.

If you are having issues with local content saved on your computer than your router should have no impact on that.

 

[stinkeyspaz816]

It's. Local content and streamed, but then if I turn the wifi off on my computer the sound plays fine

 

[boosted1g]

So the sound is stuttering even with content that is saved on your local computer?

If that is the case then try going to your computer's (or wifi card's) website and downloading the newest drivers. That is really the only way that wifi could interfere with local content outside of something shorting out between the wifi card and audio chip

 

[stinkeyspaz816]

That's what I'll try I sure hope it works, super annoying

 

[stinkeyspaz816]

Just an update, that did not fix the problem, I'm assuming it's something with the router because my wife's laptop is having the same issue

 

[danjclements]

I don't know if you ever found a solution, but I've been troubleshooting this on my own gear for a new studio laptop that keeps crapping out and under-running even with a dedicated interface handling all the audio.

The issue is possibly your network card causing huge underruns by triggering a buttload of Deferred Procedure Calls (DPCs) and taking forever to execute them. What's causing this is your network card trying to set IPv6 as a high priority task for the CPU to interpret but in reality you're really not utilizing IPv6 at all. What you'll want to do is:
1. Travel to your Network Connections screen. You can find this by right clicking the Start button on most modern Windows distros
2. Click the option that has the word "Adapter" in it. It varies between versions of Windows, but there should be a screen showing both virtual and physical network adapters that pops up
3. Right click the adapter for your WLAN and select Properties
4. In the list of check boxes, uncheck Internet Protocol version 6 and select Okay

Hopefully this fixes your issues, but if not you can run a program like LatencyMon to find what process is causing DPC underruns. From there it's a matter of either updating drivers if they're old, rolling back drivers if they're new, or disabling/uninstalling the program if it's not essential and causing more trouble than its worth.