Question new win 10 install

[brucehot]

cant get my dell 6500 to let me reinstall win 10 - have a boot disc and a bootable USB memory stick.
both techniques take me into windows setup and my key number is accepted - it starts to load and just hangs up when it is unpacking the files.

Any ideas?

Thanks

 

[rgd1101]

6500? e6500 or m6500?