New Wiring from NID Frontier DSL

[ciolabunch]

I am having internet issues from NID to inside the house. I would like to run new Cat5 wire from the NID to just inside house. I understand Frontier side versus customer side. I believe I understand the color coding etc. However, I cannot for the life of me figure out what they have done in the box. It looks like the same wire on both the telephone company side as my side. SMH.

Any help would be greatly appreciated.

https://www.dropbox.com/sh/izxvx1kej2mc9q4/AAAT5MUuydHqWsqehSkX6VxLa?dl=0

Thank you!

 

[BuddhaSkoota]

I am having internet issues from NID to inside the house. I would like to run new Cat5 wire from the NID to just inside house. I understand Frontier side versus customer side. I believe I understand the color coding etc. However, I cannot for the life of me figure out what they have done in the box. It looks like the same wire on both the telephone company side as my side. SMH.

Any help would be greatly appreciated.

The box below the NID is actually an old NID, which has the actual telco line and house wiring. The new box was required for updated surge/lightning protection, and it looks like the installer used a single cable to bring the telco up to the new box and feed the customer side back down to connect to the old home wiring.

If you just have DSL and not voice service. just disconnect the orange pair from customer side and replace it with your new cable.

 

[jsmithepa]

It looks like the same wire on both the telephone company side as my side

Is indeed the same. DSL uses old telephone 1-pair copper wires, UNTIL it enter your modem, and exits as ethernet.

U can replace that short segment if u want, but for the distance it won't matter a whole lot.

 

[ciolabunch]

Would I be within my bounds to ask them to install the new NID correctly? The old wiring is running right with the electrical box etc. We do have phone service inside the house. We tried to get rid of it but they said they were going to knock down our speed to 1M from 3M if we got rid of it. I've uploaded what they did to my inside phone wiring. I am good with replacing the inside wiring to CAT5. I get 3M download and 0.25 upload from the test jack.

 

[BuddhaSkoota]

Would I be within my bounds to ask them to install the new NID correctly? The old wiring is running right with the electrical box etc. We do have phone service inside the house. We tried to get rid of it but they said they were going to knock down our speed to 1M from 3M if we got rid of it. I've uploaded what they did to my inside phone wiring. I am good with replacing the inside wiring to CAT5. I get 3M download and 0.25 upload from the test jack.

As long as the telco and customer sides can be isolated in the new NID, there is technically nothing wrong with this install. You can still replace your existing wiring with Cat 5 if you want to do that. To disconnect your home's old phone wiring would just require disconnecting the orange pair in the NID.

You might consider running a single line to your modem's location, and keep you phone's base station in the same place (if you actually use the phone service). You should have some sort of DSL splitter / filter installed on one of your jacks that you can use at this location.

 

[ciolabunch]

You might consider running a single line to your modem's location, and keep you phone's base station in the same place (if you actually use the phone service). You should have some sort of DSL splitter / filter installed on one of your jacks that you can use at this location.

I think I would like to run a single line to my modem and then hard wire the new jacks for the network. Since we are forced to pay for the home phone and we might opt for a security system in the future, could I update the existing landline 4-wire with CAT5 and have the phone and DSL run through a single wire?

The original home wiring is spliced to death at the point of entry (uploaded photo in dropbox) and the current phone line has static. The DSL connection is horrible throughout the existing wiring. It is original to the house built in the late 70s.

To do that from the NID, can I utilize the 4 Tip and Ring slots on the customer side as long as I use the correct colored wiring on the other end? Looks like there are 4 slots with TR on it but not sure if they are all live. So where the orange line goes to the internal house phone connection, could I use CAT5 cable like they have done on the TelCo side and use the orange pair for the phone and then the blue/blue-white pair for the DSL connected to another TR slot?

or since the orange pair is the only pair heading to the house would it better to install a splitter inside the house after my modem and grab the phone line from there. I hope that makes sense.

I guess my goal is to improve the connection to my modem, hard wire ethernet outlets in my home, and still keep my phone lines but get rid of the mess they have created with the splicing. I don't mind setting up a box or switchers etc. I don't mind rewiring and pulling new cable. I don't mind crawling around the attic or crawl space. I just want it to be done in the best manner and also to be enticing for future buyers should we decide to sell.

Thank you so much for all your help. Newbie in training here.

 

[ciolabunch]

Sorry for the double post.

In looking at the inside connection more closely in the basement, the TelCom tech installed a POTS splitter hanging from the main landline going into the house. Can I open that up and check my connection from there? If my connection and speeds hold, could I just set up my internal network from there or would it be better to go directly from the new NID and not have to go through the old NID and the old house wire? It's not that long of a run same wall as the exterior NID mount so just a matter of about 4 feet. If I run new from the NID, I would just drill a whole and pass it directly through the wall the NID is mounted on and up to the modem. Probably the same distance.

Thanks again!

 

[ciolabunch]

Doing some more tests (sorry I am home from work today so have time to do this) and opened up the test switch on the NID so essentially that should cut off phone access to the house. I then went down to the POTS splitter and opened it up. This is the line coming in from the "old NID" and I am assuming should be dead now as well. It is not. I inserted a phone and got a dial tone. I then inserted a filter to the test jack and I have phone and DSL via wireless modem.

From this I am assuming what they did with the "new NID" isn't working and I do not have surge protection or is it protected as long as it is daisy changed in? So the splitter would be in the closed position on the new NID?

I have it closed now and everything still works at the POTS splitter on the main line.

 

[BuddhaSkoota]

Doing some more tests (sorry I am home from work today so have time to do this) and opened up the test switch on the NID so essentially that should cut off phone access to the house. I then went down to the POTS splitter and opened it up. This is the line coming in from the "old NID" and I am assuming should be dead now as well. It is not. I inserted a phone and got a dial tone. I then inserted a filter to the test jack and I have phone and DSL via wireless modem.

From this I am assuming what they did with the "new NID" isn't working and I do not have surge protection or is it protected as long as it is daisy changed in? So the splitter would be in the closed position on the new NID?

I have it closed now and everything still works at the POTS splitter on the main line.

On the type of module inside your NID, opening the test port doesn't disconnect the customer side (home wiring). Inserting an RJ11 plug into the test jack is what actually disconnects the customer side wiring.

It's a bit hard to tell from the pictures, but it does appear that it is wired correctly for isolation / surge protection.

I'm having a look at your earlier posts to try to answer those questions.

 

[ciolabunch]

Ahhh . . . that makes sense.

Thank you. There are four images in that shared folder. Let me know if you are able to see all of them. I can take more if you need them as well.

 

[BuddhaSkoota]

You can connect multiple lines to the module in the NID, including the line to your modem. I would recommend keeping the number of lines to a minimum, as it could affect the quality of the signal to your modem.

You can use a dedicated blue/white pair to your modem from the NID module, but if there is a problem with any of the old lines connected to the orange pair, it's again possible the modem signal could be negatively affected.

The module that's installed on the inside should fit inside the NID. If it's a DSL splitter type module, it might be better to put this in the NID, and have the DSL and voice service separated there.

It's always better to have only the modem connected when possible, but with the addition of lines for voice service it may take a little trial-and-error to get the best DSL signal to the modem.