Question Newegg graphic cards return help

Feb 26, 2020
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Hi, I just bought a msi rtx2080ti on newegg mainly for training NN models.
https://www.newegg.com/msi-geforce-rtx-2080-ti-rtx-2080-ti-ventus-11g-oc/p/N82E16814137351?Item=N82E16814137351

After just running for one night, the graphic cards failed to run, screen blackedout and the motherboard fans ran at full speed.

I just returned the product and it's on the way. Just not sure whether I could get a full refund and if I need anything to do on my end.

Hope newegg customer service or @NeweggSupport on this forum could help.

My RMA is 94839880

Thanks,
 
Feb 26, 2020
7
1
15
0
Hi, I just bought a msi rtx2080ti on newegg mainly for training NN models.
https://www.newegg.com/msi-geforce-rtx-2080-ti-rtx-2080-ti-ventus-11g-oc/p/N82E16814137351?Item=N82E16814137351

After just running for one night, the graphic cards failed to run, screen blackedout and the motherboard fans ran at full speed.

I just returned the product and it's on the way. Just not sure whether I could get a full refund and if I need anything to do on my end.

Hope newegg customer service or @NeweggSupport on this forum could help.

My RMA is 94839880

Thanks,
 

WildCard999

Titan
Moderator
You don't need to make multiple threads for the same question.

Call them with the number I posted on your first question.
 
Feb 26, 2020
7
1
15
0
You don't need to make multiple threads for the same question.

Call them with the number I posted on your first question.
Sorry. I couldn't find the delete option. You could delete the post if you have admin access.
 

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