Newegg Order Verification?

ZackTheBlobFish

Reputable
Dec 13, 2015
39
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4,530
I ordered 4 products that were over $500 in price altogether and I have been waiting since the morning of the 21st for the items to be shipped but all I'm getting is "Order Verification" why is it taking so long?
 
You should have received several emails, 1st is the order confirmation, 2nd is the payment charged, 3rd would be an invoice when the item(s) shipped along with tracking information. If you haven't received these emails, you should call or do a live chat with Newegg. If you have tracking information but no tracking information is displayed, again, call or live chat with them.

If you haven't received the 3rd email but have the other 2...your items have not shipped yet and still being processed. have to understand that they are more than likely being flooded with rush shipping orders this week. Those that pay for "rush processing" or are part of their "premier" membership, will get priority.
 


Yeah, when I ordered from them around "Black Friday" it took 4-5 days to process and ship. Then another 7 days for delivery. I live close enough to their CA warehouse that shipping usually takes 1 or 2 days, but "Black Friday" and Christmas probably has their warehouses hammered.
 


It says order verifcation payment has not been charged or whatever... but on my bank statement hingy it says it has and i have only 1 email from them
 


You should call or live chat with them, sounds like there is an issue processing the payment. not sure what the calling hours are, but I know the live chat is 24-hour.